JUAN CUELLAR

Work History

Senior Manager

State of Texas

04.2021 - 09.2022

Created and executed first ever design thinking and strategic planning process with cross functional teams meant to revolutionize internal and external customer support and provide improved data analysis that cost-saved by 20%
Performed highly advanced process and data analyses, consultative and technical assistance, and performance management training by working with program executives and staff to develop 7 major project workstreams
Analyzed legislation to develop, recommend and implement make-sense policy and programmatic changes relating to the implementation, improvement, and expansion of 8 performance management initiatives
Created and delivered accurate, high-quality reports and assessments that addressed operational questions guided by the development of the first Division Strategic planning and innovation process that led to the refinement of 2 financial policies, 3 new procedures with 5 external divisions while preserving strong working relationships across 15 stakeholders
Prepared the Chief Financial Officer's 9 Strategic Operational Plan Initiatives, monthly and quarterly divisions status reports to the executive director
Performed senior-level consultant services that created 9 process mapping initiatives, 10 Smartsheet applications, and coordinated 5 major Microsoft Office training events
Project Manager for large agency projects that included the Annual Asset Management Inventory Project for over 1 million pieces of equipment, the Credit Card Initiative for 16 Regional Service Centers, the updating of the Accounts Receivable System Project, and the planning of building a new Headquarters Building worth over $100 US million

Adjunct Professor

Colorado Technical University

11.2017 - 04.2020

Created and executed course planning, instruction, and evaluation for 10 courses in Research Methodology, Policy Analysis, Homeland Security, Emergency Management, Incident Response, and Risk Management to over 100 students
Trained over 100 students to strengthen oral and written communication and public presentation skills

Branch Manager

Wells Fargo Bank

03.2019 - 10.2019

Directly managed and led operations of an affluent branch consisting of an assistant manager, 7 team members and their career progression and professionalization within the company
Responsible for a budget and revenue of over $2M in daily financial transactions
Hired the top 2% talent of the district who became change-makers in the AtWork program that empowers individuals with financial resources and increased customer transfers into the company by 20%
Developed collaborative partnerships and identified and drove continuous improvement activities with broader business organizations, product channels, marketing sales and customer sales across 3 cross-functional teams creating lasting stakeholder relationships that resulted in an excellent customer service rating for over 5 months

Senior Strategy and Policy Consultant

Booz Allen Hamilton

10.2018 - 03.2019

Influenced U.S
NORAD & NORTHCOM senior executives, internal and external stakeholders on strategic planning and policy direction creating the first strategic bi-national engagement plan saving over $1M between U.S
And Mexico
Designed, presented, and justified 8 strategic national engagements and activities across 2 nations' staff groups
Principal consultant that facilitated the refinement of the Evolution of North American Defense (EVONAD) framework between Canada and the United States, a project worth over $10 million

Director of Operations

Department of Revenue Division of Motor Vehicles

06.2018 - 10.2018

Directly managed and led a team of 3 managers and 12 team members while supporting their career progression and professionalization
Responsible for a budget of $1.8M while supervised the development of 3 departmental guidelines, procedures, policies, rules, and regulations pertaining to vendor and contracting functions
Executed 4 complex, high-priority projects worth over $1M and included the procurement and contracting of hybrid test vehicles, electrical charging stations, branding through social media, and advanced non-stop testing platforms
Developed first emissions strategic planning process with 4 actions plans: technological development, personnel professionalization, created interagency task force, and assessments and monitoring

Director - Operations Manager

United States Army

05.1994 - 10.2017

Direct responsibility and managed different teams consisting of anywhere between 10 direct reports and over 150 indirect personnel and created their personalized professional glidepath and training development
Key strategic planner and program manager in 5 large organizations that had global and domestic impact and resulted in the creation of strategic guide paths, international protocols, and agreements
Charted historic strategic programs with foreign nations that led to new policy development, combined exercises, training, planning, and implementation with budgets of over $68M, over 400 personnel
Foreign Military Sales project manager and executor for over 2000 pieces of equipment and related supply, maintenance, logistics, procurements, training, and operational requirements worth over $300M
Orchestrated 10 strategic programs that led to the development of 10 new international and national policies, projects, and operations
Of note, the newly established Chief of Staffs' bilateral meetings
Senior Program Manager for over 50 high-priority projects and training worth over $50M with over 500 personnel
Developed and coordinated 10 forward-thinking conferences for senior executives by managing agendas, advanced team coordination, over 10 contracts, 12 VIP arrangements, procurements, and security details
Provided overall vision, leadership, strategic direction, organization, and resources to staff of 20 and over 100 priority projects
Efforts resulted in being presented the Director's Global Annual Best Office award
Advisor to senior leaders such as President, National Security Advisor, Commanding Generals, U.S
Ambassador, U.S
Interagency directors and staff on defense, political, and security issues
Formulated executive level communications and reports by providing precise writing and editing to products presented at the most senior levels of our government that include the President of the U.S
Led 3 different organizations totaling 400 personnel, 50 vehicles, and over $100 US million
Established new training programs for 30 junior officers resulting in increased 10% graduation rates
Senior logistics officer responsible for the management and oversight of vendors and contracts worth in excess of $4,000,000

Summary

Overview

Work History

Senior Manager

Adjunct Professor

Branch Manager

Senior Strategy and Policy Consultant

Director of Operations

Director - Operations Manager

Education

Doctor of Strategic Leadership -

Doctor of Philosophy - undefined

Master of Art - International Studies

Bachelor of Art - International Relations

Homeland Security - undefined

Skills

Timeline

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