Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Juan David Romero Ramirez

Harrisonburg,VA

Summary

Bilingual and highly motivated professional with extensive experience in customer service, sales, administrative support, and human resources. Proven success in promoting business growth, leading gym membership sales, and supporting the launch and expansion of a new fitness facility. Recently promoted to Assistant General Manager at Workout Anytime due to outstanding leadership and operational skills. Adept at managing back-end processes, social media, conflict resolution, and personnel support. Committed to continuous professional and personal growth.

Overview

3
years of professional experience

Work History

Workout Anytime

Assistant General Manager (AGM)
02.2024 - Current

Job overview

  • - Serve as a dynamic ambassador for Workout Anytime, promoting brand services and building strong client relationships.
  • - Manage member conflicts, handle refunds, cancellations, and oversee backend administrative tasks.
  • - Strategize and manage social media accounts to drive engagement and marketing campaigns.
  • - Welcome and check in all members to ensure an outstanding customer experience.
  • - Drive membership sales, setup, and lead referral initiatives to grow client base.
  • - Assist with club maintenance and daily operational needs as assigned by management.
  • - Participate in and organize marketing events to build brand awareness.
  • - Follow up with leads via web, renewals, and marketing campaigns.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.

Perdue Farms, Inc.

Human Resources Administrator
09.2022 - Current

Job overview

  • - Conduct interviews with potential candidates and assist with the hiring process.
  • - Answer and manage incoming phone inquiries and support associate relations.
  • - Translate English/Spanish communications for non-English speaking associates.
  • - Manage confidential data entry, create spreadsheets, and maintain HR records.
  • - Ensure a clean, organized HR office environment and manage daily filing duties.
  • - Administer associate benefits enrollment and provide ongoing HR support.
  • - Attend meetings and actively contribute to team projects and initiatives.

Education

Harrisonburg High School
Harrisonburg, VA

Advanced Diploma
06.2018

University Overview

Skills

  • - Bilingual: Fluent in English and Spanish
  • - Customer Service & Client Relations
  • - Sales & Membership Promotion
  • - Human Resources Procedures
  • - Team Leadership & Staff Supervision
  • - Administrative Support & Data Entry
  • - Conflict Resolution & Problem-Solving
  • - Verbal & Written Communication
  • - Time Management & Organization
  • - Microsoft Office Suite (Word, Excel, Outlook)
  • - Scheduling & Calendar Management
  • - Datatrak System Experience
  • - Personal Training Background
  • - Social Media Management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant General Manager (AGM)
Workout Anytime
02.2024 - Current
Human Resources Administrator
Perdue Farms, Inc.
09.2022 - Current
Harrisonburg High School
Advanced Diploma

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Juan David Romero Ramirez