Juan De La Cruz
Orlando,FL
Summary
Adept at driving project success and enhancing team performance, my tenure at Ace Restoration Services LLC showcases a blend of exceptional communication and critical thinking skills. With a bilingual ability, I excel in customer service, ensuring projects surpass expectations. My approach integrates active listening and computer proficiency, achieving notable efficiency and collaborative triumphs.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Serv Pro
Technician
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated strong organizational and time management skills while managing multiple projects.
O’Reilly Auto Parts
Sales Associates
- Provided detailed project status updates to executive management.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Maintained open communication by presenting regular updates on project status to customers
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
Project Manager
Ace Restoration Services LLC
Orlando, FL
04.2020 - Current
- Provided detailed project status updates to executive management.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Maintained open communication by presenting regular updates on project status to customers
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.
Education
Medical Billing And Management
Anthem College - Maryland Heights
Maryland Heights, MONewcomers High School
Long Island City, NYSkills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking
- Excellent Communication
- Critical Thinking
- Computer Skills
- Active Listening
- Decision-Making
- Bilingual
Certification
IICRC Certified
Mold Remediation Specialist
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Project Manager
Ace Restoration Services LLC
04.2020 - Current
Serv Pro
Technician
O’Reilly Auto Parts
Sales Associates
Medical Billing And Management
Anthem College - Maryland Heights
Newcomers High School