Meticulous professional with robust expertise in customer relationship management and electromechanical maintenance, dedicated to upholding regulatory compliance and enhancing operational efficiency in assigned tasks.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Transportation / Owner Operator
3A's and J Trucking
Gainesville
09.2010 - Current
Directed daily operations while enhancing logistical efficiency for trucking services.
Oversaw scheduling and route planning for efficient deliveries.
Coordinated maintenance and repairs for fleet vehicles.
Implemented safety protocols and training for drivers and staff.
Supervised alignment with transportation regulations and established standards
Managed daily operations of business, including hiring and training staff.
Ensured compliance with local, state, and federal regulations.
Identified new opportunities for growth, expansion, and diversification.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Lead Cable Technician
Metro Cast Cable
New London
06.2008 - 02.2010
Supervised installation of cable systems for residential and commercial customers.
Conducted troubleshooting and repair of cable service disruptions on-site.
Ensured compliance with industry standards during installation and maintenance processes.
Implemented quality control measures to enhance service delivery efficiency.
Communicated directly with customers to address concerns and provide technical support.
Completed installation and termination of coaxial, fiber optic, and category 5 cable in compliance with industry standards.
Maintained up-to-date records of all cabling activities including daily logs, inventory tracking, and job completion reports.
Coordinated with other departments such as IT and Facilities Management to ensure smooth operations of all projects.
Analyzed customer requirements and developed customized cabling solutions that meet their needs.
Evaluated existing cables utilizing specialized tools including tone generators and voltage meters.
Provided technical support to customers by troubleshooting network problems related to cabling infrastructure.
cable and internet installations
Sunrise Cable
Pawtucket
02.1997 - 02.2002
Supervised daily operations and maintenance of phone internet and cable services.
Trained junior technicians on equipment handling and safety protocols.
Conducted regular inspections to ensure compliance with safety standards.
Collaborated with engineering teams to troubleshoot technical issues effectively.
Implemented inventory management for spare parts and tools efficiently.
Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
Assisted junior technicians in resolving complex technical problems.
Followed safety practices to safeguard against injury and damage to property.
Diagnosed technical issues through application of advanced tools and analytical skills in cable, phone, and internet installation
Education
CDL - Professional Commercial Driver
New England Tractor Training School
Pawtucket, RI
12-2002
Associate of Science - Computer Repair And Programming
Community College of Rhode Island
Warwick, RI
09-1999
GED -
Providence Plantations
Rhode Island
03-1991
Certificate of Technical Studies - Residential And Commercial Electrical Mechanic
INTECAP
Guatemala, Guatemala. CA
01-1984
Skills
Route optimization
Electromechanical maintenance
Regulatory compliance
Customer relationship management
Team leadership
Problem solving
Effective communication
Equipment maintenance
Fleet management
Languages
Spanish
Native/ Bilingual
English
Full Professional
Certification
residential electrical Installations
Industrial electromechanic
GED
Commercial Driver License
Notary Public
Amateur Radio Technician
Affiliations
research technical information about new and existing building codes
building and repairing structures
repairing vehicles electrical and mechanical issues
Timeline
Transportation / Owner Operator
3A's and J Trucking
09.2010 - Current
Lead Cable Technician
Metro Cast Cable
06.2008 - 02.2010
cable and internet installations
Sunrise Cable
02.1997 - 02.2002
CDL - Professional Commercial Driver
New England Tractor Training School
Associate of Science - Computer Repair And Programming
Community College of Rhode Island
GED -
Providence Plantations
Certificate of Technical Studies - Residential And Commercial Electrical Mechanic