Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
AccountManager
JUAN DELGADO

JUAN DELGADO

Management-Sales
San Antonio,TX

Summary

Proficient, seasoned Manager dedicated to surrounding myself with and hiring top-notch team members, establishing and maintaining smooth, efficient, highly successful and profitable store/branch operation. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader, coach, mentor and analytical problem-solver with proven team building and management success.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Store Manager

Rental One
Hutto, Texas
08.2020 - 11.2021
  • Tasked to start up and manage newest store location from ground up by hiring and training efficient staff and team, stocking store, warehouse and yard with pertinent light to heavy duty construction equipment, machinery, supplies, as well as set up ‘make ready' shop and wash bay
  • Generated sales from start up to $880K in 6 months
  • Delegated and reviewed staff performance and provide comprehensive coaching
  • Coordinated with Sales Representatives, Counter Sales, warehouse staff and drivers to ensure customers' satisfaction
  • Ensured ongoing compliance with all safety protocols
  • Utilized internal reporting tools to optimize store financial performance
  • Supervised facility inspection, inventory, and fleet maintenance for rental ready status
  • Coordinated activities between store departments and locations to optimize service and equipment deliveries and pick-ups for customers
  • Implemented effective retail displays and store marketing efforts, in partnership with Marketing Manager and District Leadership
  • Other Responsibilities:
  • Assisted in prep, load, and unload of equipment
  • Sales and equipment delivery ride-along on as needed
  • Managed branch personnel matters
  • Ensured workplace safety by overseeing safety matters and compliance audits including personnel safety training, OSHA compliance, DOT regulation and managing drug and alcohol testing
  • Maintained a clean, safe work environment & hold all store/department safety meetings
  • Demonstrated and coached superior customer service skills
  • Performed and delegated duties as required to maintain store appearance and integrity
  • Coached counter sales and warehouse associates in product specifications, sales incentives and selling techniques,
  • Reviewed and approved regular payroll submissions for employees
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Maintained inventories with daily cycle counts and regular audits to identify and resolve variances
  • Delegated and reviewed periodic staff performance and provided comprehensive coaching and feedback

Store Manager

AutoZone
San Antonio, TX
02.2020 - 08.2020
  • Coordinated all operations of store with aim of meeting monthly, quarterly, and annual financial goals assigned by corporate management
  • Oversaw and maintained inventory of thousands of specialized automotive products and services offered by AutoZone
  • Hired, trained, and developed entry-level new hires into knowledgeable auto parts experts
  • Created staff work schedules to assist in attaining daily and weekly sales, P&L goals, and projections.
  • Delegated and ensured store merchandising tasks are completed in timely manner
  • Operated cash registers and monitored established cash handling duties, including but not limited to deposits, petty cash, and lane accountability
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
  • Approved regular payroll submissions for employees
  • Overall, leading company initiatives and ensuring maximum productivity, training and retaining high performing employees in safe environment, driving sales, controlling expenses and shrink, and remaining compliant with company procedures in accordance with company expectations
  • Decreased inventory losses by 15%
  • Decreased employee turnover by 10% in 1st 4 months

Director of Sales and Marketing-Contractor

HF Dent Repair Company
McAllen, TX
04.2016 - 10.2019
  • Instrumental in attracting Paintless Dent Repair (PDR) technician professionals from across country to operation
  • Solicited, negotiated with and added 16 collision centers, worth about $64,000 a month in gross profits to business portfolio
  • Coordinated employment of PDR technicians at collision centers during hail season, through contract negotiations and relationship building
  • Utilized social media, radio, billboards, and other platforms to attract new collision centers and service centers
  • Worked in conjunction with techs on ground assisting and supervising removal and installation of automobile parts as required to perform PDR tasks

Venture Manager- Contractor

Genexe (Health Screening Venture)
San Antonio, Texas
06.2018 - 09.2019
  • Increased work production from initial startup screenings, exceeding performance standards with 90% growth in 3 months
  • Increased awareness and expanded genetic health screening services in San Antonio-Austin, and South Texas markets while recruiting personnel to support growth
  • Resolved patient issues, influencing loyalty, satisfaction, and referral presentations and screenings
  • Applied effective marketing strategies to increase brand awareness and sales at Health and Wellness events, as well as medium to large expos and related venues
  • Worked closely with city and county health lifestyle directors and upper management as well as with senior citizen retirement communities in assigned territories as health advocate for genetic Alzheimer's and Cancer screenings
  • Kept site work safe and in line with budget, schedule and applicable building codes
  • Hired and oversaw subcontractors to meet project needs
  • Evaluated staff performance and provided coaching to address inefficiencies

General/Facility Manager

W Silver Recycling Inc.
Donna, TX
08.2012 - 01.2016
  • Directed and managed operations for industrial recycling facility, warehouse and yard that had been underperforming, turning profit of $500,000 in second year
  • Overall responsibility for performance of 40 team members, including front office, production, distribution and sales department
  • Developed, implemented, and enforced standard operating procedures to mitigate risks, increase operational performance, and improved overall employee work experience
  • Built profitable relationships with international customers in Mexico (purchasing of approximate 150 tons of scrap material month) and China (approx. 75 tons of material in sales)
  • Negotiated with vendors as well as purchasing of parts, supplies and medium to heavy duty machinery for production and plant needs and requirements while maintaining 15% savings in overall costs
  • Conducted inspections of facility grounds, external structure, systems and equipment.
  • Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues
  • Maintained facility grounds, equipment and safety compliance

Branch Sales Manager

XTRA Lease
El Paso, TX
03.1991 - 06.2012
  • Applied effective leadership and management strategies which yielded fleet growth from 300 to 1,800 semi-trailers within seven years
  • Worked in conjunction with management to design and coordinate building of new branch office and 8 bay shop facility and negotiated acquisition of additional acreage required to help sustain continued growth of operation
  • Supervised 14 employees including Operations Manager, shop manager, office manager, sales representatives, and mechanics as well as screening and final approval of vendors and purchasing of parts and supplies while maintaining costs savings as per company directive
  • Negotiated trailer sales, rentals, and lease solicitations to local, national and international customers (30% of which were Fortune 500 companies)
  • Administrated and executed multi-million-dollar annual budget
  • Managed overall sales and operation of one largest fleet from network of 63 branches nationwide
  • Set pricing strategy and discount rates.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Monitored sales team performance, analyzed sales data and reported information to area managers
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning

Education

Associate of Applied Science - International Marketing And Business

El Paso Community College
El Paso, TX

Bachelor of Science - Business Administration

University of Phoenix
Santa Teresa, NM
05.2005

Skills

  • Department Oversight
  • Recruitment and Hiring
  • Cost Reduction
  • Team Leadership
  • Customer Relations
  • Payroll Administration and Timekeeping
  • Word Processing, Excel
  • Supplier Monitoring

Accomplishments

-Event organizer/Co-coordinator-Texas Bikefest Rio Grande Valley/Corpus Christi, TX(DBA SPI/Corpus Christi Bikefest)501 C3 non for profit organization, January 2013 - February 2018-Managed a store that exceeded company expectations including, Exemplary Branch Performance Award (1998 & 1999), Vice President's Award (2001), Best in Region Award (2007), Highest ROANI Award (2008 & 2010) and Million Dollar Award (11 years)

Certification

Forklift Operator certified

Texas Home Inspection License (32 hours completed)

HIPAA Certified

Additional Information

Summary:

To partner with and work for a reputable company or organization where I can establish quality working relationships within and out of the organization influencing positive managerial, sales, and customer service outcomes and experience. My experience as a coach and mentor would also be a great asset to my employer and staff.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Store Manager

Rental One
08.2020 - 11.2021

Store Manager

AutoZone
02.2020 - 08.2020

Venture Manager- Contractor

Genexe (Health Screening Venture)
06.2018 - 09.2019

Director of Sales and Marketing-Contractor

HF Dent Repair Company
04.2016 - 10.2019

General/Facility Manager

W Silver Recycling Inc.
08.2012 - 01.2016

Branch Sales Manager

XTRA Lease
03.1991 - 06.2012

Associate of Applied Science - International Marketing And Business

El Paso Community College

Bachelor of Science - Business Administration

University of Phoenix

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JUAN DELGADOManagement-Sales