Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juan Diaz

Queens,NY

Summary

Dynamic and customer-focused professional with proven teamwork and collaboration skills honed at Trader Joe's. Excelled in fast-paced environments, demonstrating exceptional problem-solving abilities and a friendly, positive attitude. Skilled in customer service and multitasking, adept at enhancing customer satisfaction and efficiently handling cash transactions. Achieved significant improvements in team support and customer interaction.

Overview

4
4
years of professional experience

Work History

Trader Joe’s

Customer Service Representative
Queens, NY
10.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.

Restaurant Team Member

Waiter
Queens, NY
02.2024 - 10.2024
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.

Restaurant Team Member

Bar Back
Queens, NY
10.2020 - 08.2022
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Prepared food orders, cooking on grill and operating fry station.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.

Education

High School Diploma - Mechanical Engineering

Stephen T. Mather Building Arts
439 W 49th St New York 10019
06.2021

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Flexible and adaptable
  • Multitasking Abilities
  • Calm under pressure
  • Decision-making

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Restaurant Team Member

Waiter
02.2024 - 10.2024

Trader Joe’s

Customer Service Representative
10.2022 - Current

Restaurant Team Member

Bar Back
10.2020 - 08.2022

High School Diploma - Mechanical Engineering

Stephen T. Mather Building Arts
Juan Diaz