Juan Diaz
Queens,NY
Summary
Dynamic and customer-focused professional with proven teamwork and collaboration skills honed at Trader Joe's. Excelled in fast-paced environments, demonstrating exceptional problem-solving abilities and a friendly, positive attitude. Skilled in customer service and multitasking, adept at enhancing customer satisfaction and efficiently handling cash transactions. Achieved significant improvements in team support and customer interaction.
Overview
4
4
years of professional experience
Work History
Trader Joe’s
Customer Service Representative
Queens, NY
10.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Restaurant Team Member
Waiter
Queens, NY
02.2024 - 10.2024
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Restaurant Team Member
Bar Back
Queens, NY
10.2020 - 08.2022
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Greeted guests pleasantly and answered menu questions.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Prepared food orders, cooking on grill and operating fry station.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Education
High School Diploma - Mechanical Engineering
Stephen T. Mather Building Arts
439 W 49th St New York 1001906.2021
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Multitasking Abilities
- Calm under pressure
- Decision-making
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Restaurant Team Member
Waiter
02.2024 - 10.2024
Trader Joe’s
Customer Service Representative
10.2022 - Current
Restaurant Team Member
Bar Back
10.2020 - 08.2022
High School Diploma - Mechanical Engineering
Stephen T. Mather Building Arts