Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Panda Express
08.2022 - 08.2024
Provided excellent customer service by addressing customer inquiries and resolving complaints efficiently
Handled cash transactions accurately and maintained a balanced cash register
Assisted in food preparation, ensuring high standards of quality and hygiene
Managed inventory and restocked supplies as needed
Trained new employees on customer service protocols and operational procedures
Five Guys
01.2022 - 12.2022
Delivered high-quality customer service by greeting customers warmly and taking orders promptly
Managed orders and ensured customer satisfaction by addressing any issues or special requests
Maintained a clean and organized work environment, adhering to health and safety standards
Assisted in training new staff members on customer service best practices
Education
Lone Star College Montgomery
09.2024
High School Diploma -
Woodlands High School
05.2023
Skills
Customer service
Communication
Interpersonal skills
Ability to handle high-pressure situations
Professionalism
Life insurance
Bilingual in English and Spanish
Problem-Solving
Accomplishments
Karate USA national champion.
Achieved first place by completing training with accuracy and efficiency with .
Certification
Licensed in life insurance from the state of Texas - since June 2024.
License Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda ExpressLicense Operations Coach/License Program Manager at Panda Restaurant Group, Inc., Panda Express