Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Head of Operations/Building Maintenance Worker
The Brooke Hotel
01.2019 - 01.2023
Streamlined operational workflows to enhance service delivery and guest satisfaction.
Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
Improved overall productivity
Implemented inventory management systems to optimize resource allocation and reduce waste.
Analyzed operational processes, identifying areas for improvement and efficiency gains.
Sales Associate /Oil and Lube Technician
B Line Lube
02.2014 - 01.2019
Delivered exceptional customer service, enhancing client satisfaction and loyalty.
Processed transactions efficiently, ensuring accuracy in cash handling and inventory management.
Assisted in visual merchandising, optimizing product displays to drive sales.
Collaborated with team members to meet and exceed monthly sales targets.