Juan Duke
Capitol Heights,MD
Summary
Versatile and dynamic professional with a proven track record at Signature Cuts Barbershop, excelling in precision haircutting and customer service excellence. Skilled in maintaining hygienic standards and fostering client loyalty, demonstrated through a high retention rate. Expert in safety procedures and effective communication, adept at multitasking and adapting to diverse environments.
Overview
14
14
years of professional experience
Work History
Barber
Signature Cuts Barbershop
05.2024 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Showcased excellent communication skills when consulting with clients about their desired looks or addressing any concerns they may have had during the service process.
- Provided expert advice on hair care routines, product recommendations, and at-home maintenance tips for clients.
Security Officer
Securitas Security Services USA
09.2023 - 01.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Estate Constable
MI4 Security Service
12.2010 - 01.2022
- Conducting foot patrols to deter crime, monitor suspicious activities, and respond to disturbances within the assigned estate.
- Checking identification, regulating entry and exit points, and ensuring only authorized personnel and vehicles are allowed access.
- Monitoring for potential security threats like theft, vandalism, and unauthorized access to property.
- Documenting all incidents, suspicious activities, and security breaches in a station diary, and reporting them to the relevant authorities.
- Assisting with managing crowds during events or emergencies.
Education
High School Diploma -
Poinciana High School
Kissimmee, FLBarber License
Professional School of Barbering
Silver Spring, MD06.2024
Skills
- Quick Learner
- Team Collaboration
- Precision haircutting
- Clipper Techniques
- Hair maintenance expert
- Customer service excellence
- Multitasking Abilities
- Time Management
- Decision-Making
- Excellent Communication
- Problem-solving skills
- Attention to Detail
- Reliability
- Organizational Skills
- Active Listening
- Adaptability and Flexibility
- Safety Procedures
- Sterilization techniques
Timeline
Barber
Signature Cuts Barbershop
05.2024 - Current
Security Officer
Securitas Security Services USA
09.2023 - 01.2024
Estate Constable
MI4 Security Service
12.2010 - 01.2022
High School Diploma -
Poinciana High School
Barber License
Professional School of Barbering