I’m a very Goal-oriented Manager dedicated to continuous improvement. I drive positive changes to the work area that will help the team be more successful. A Problem-solver, and business leader with proven expertise in growing business sales.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Aldi
10.2023 - Current
Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Increased employee retention, training staff in effective customer service techniques and product knowledge.
Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Sales
EIN Express
08.2020 - 08.2022
Customer relations, Helping Client’s register their business in the US, Applying for Foreigner’s ITIN and EIN, Calling leads that are generated to me.
Processed customer sales and account transactions.
Understood sales goals, planned and executed regular workload, met department and store sales goals and engaged guests.
Zone Leader
Panera Bread
11.2019 - 01.2020
Customer relations, Paperwork management, Developing all new production line employees, Making sure that all eco-sure standards are met on a day-to-day basis.
Manager
McDonalds
02.2017 - 08.2018
Was the Opening manager from 4am-2pm, Oversaw getting the restaurant ready for the day.
Restaurant General Manager
Taco Bell
01.2014 - 09.2017
Oversaw overseeing the whole store and the employees, Made the schedules, did inventory counts, made the food orders for the weeks, Oversaw hiring, firing and developing new employees and managers, Oversaw calling any vendor for anything that went wrong or needed fixing for the store, Dealt with the store’s money on a day-to-day basis and made sure nothing went missing and straight to the deposit box, Controlled day-to-day operations with shift management strategies and effective food and labor controls, Enhanced business with continuous improvement in team training, customer engagement, and marketing strategy, Maintained compliance with all health code and sanitation requirements and received top-notch inspection scores.