Juan Enrique Martinez Jr
Weslaco,TX
Overview
5
5
years of professional experience
Work History
Collections Department/Detail Department/Runner
Spikes Ford
03.2019 - 08.2020
- Communicated with managers of other departments to maintain transparency.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
Accounting/Runner
Mission Auto Loans
03.2019 - 08.2020
- Provided excellent customer service while meeting challenging time goals.
- Maintained accurate logs of all deliveries and trips.
- Directly interacted with customers at each location to build loyalty.
- Delivered both postal and interdepartmental mail to employees after sorting tasks were completed.
Guest Services Coordinator
Hostmark Hospitality Group
09.2021 - Current
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Handled front desk and guest services budget and outlined adherence plans for specific positions.
- Monitored staffing levels to provide adequate coverage for guest services.
Office Clerk
SWG Engineering, LLC
09.2020 - 10.2021
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Collaborated with various departments to complete assigned tasks.
Education
BBA - International Business
The University of Texas Rio Grande Valley
Edinburg, TX05.2023
High School Diploma -
Donna North High School
Donna, TX06.2017
Skills
- Spanish
- English
- Microsoft Word
- Words per minute: 55
- Customer Service
- Documentation
- Excel
- Organizational Ability
Accomplishments
- Dean's List Spring 2020 (UTRGV)
- Deans List Fall 2021
(UTRGV)
References
Cindy Flues, GM for Victoria Palms Inn & Suites (210)-954-8408
Carlena Burns, Accounting Manager for Victoria Palms Inn & Suites (956)-264-8442
Carmen Hernandez, Event Coordinator for Victoria Palms Ballroom (956)-405-4918
Timeline
Guest Services Coordinator
Hostmark Hospitality Group
09.2021 - Current
Office Clerk
SWG Engineering, LLC
09.2020 - 10.2021
Collections Department/Detail Department/Runner
Spikes Ford
03.2019 - 08.2020
Accounting/Runner
Mission Auto Loans
03.2019 - 08.2020
BBA - International Business
The University of Texas Rio Grande Valley
High School Diploma -
Donna North High School