Juan Espinoza
San Antonio,TX
Summary
Motivated and bilingual professional with 4+ years of experience in high-volume, fast-paced environments. Skilled in customer service, team leadership, inventory management, and health & safety compliance. Currently pursuing a Bachelor's in Computer Engineering with a minor in Business at UTSA. Seeking a full-time opportunity that leverages my technical, leadership, and organizational skills while offering opportunities for growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
In-N-Out Associate
In-N-Out Burger
03.2023 - Current
- Handled 100+ customer orders per shift with and ensured customer satisfaction.
- Maintained POS accuracy, inventory organization, and sanitation standards.
- Assisted with onboarding and training of new hires whenever need.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Performed cash, card, and check transactions to complete customer purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Chick-fil-A Team Member
Chick-fil-A
07.2021 - 08.2022
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Maintained productive, efficient approach to all tasks.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Unloaded and stocked kitchen supplies.
- Prepared food and drinks while following safe food handling procedures.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Maintained and sanitized service stations, prep areas, and countertops.
Grill Cook
Jack in the Box
06.2019 - 08.2020
- Distributed food to team members with efficiency in high-volume environment.
- Grilled meats to customer specifications.
- Cleaned and maintained kitchen equipment regularly.
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Followed recipes and kitchen procedures for consistent food quality, presentation and standards.
- Restocked and rotated food items according to expiry dates to minimize waste.
- Established and maintained productive staff relationships for positive working environments.
- Verified order accuracy and quality ahead of service to maintain standards.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Stored and handled goods correctly to maintain freshness and condition.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Provided support to crew members through all facets of food preparation and delivery.
Education
Bachelor of Science - Computer Engineering
The University of Texas At San Antonio
San Antonio, TX05-2027
Associate of Applied Business - Business
The University of Texas At San Antonio
San Antonio, TX05-2027
High School Diploma -
South Texas ISD Medical Professions
Olmito, TX05-2022
Skills
- Problem-solving
- Attention to detail
- Multiple priorities management
- Customer Service & Team Leadership
- Cash Handling & POS Systems
- Microsoft Word & Excel
- Basic Coding Knowledge (Java, C)
- Inventory Management
- Food Safety & Compliance
- Bilingual: English and Intermediate Spanish
- Computer skills
Accomplishments
Awarded for outstanding customer service at Chick-fil-A
Passed the AMP, ICE, and RHS Certifications from the Dental Associate National Board (2022)
Currently Have my License for Registered Dental Assistant
Certification
AMP
ICE
RHS
Basic Life Support
Registered Dental Assistant (Texas)
Food Safety (Texas)
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
In-N-Out Associate
In-N-Out Burger
03.2023 - Current
Chick-fil-A Team Member
Chick-fil-A
07.2021 - 08.2022
Grill Cook
Jack in the Box
06.2019 - 08.2020
Bachelor of Science - Computer Engineering
The University of Texas At San Antonio
Associate of Applied Business - Business
The University of Texas At San Antonio
High School Diploma -
South Texas ISD Medical Professions
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