Juan Estrada
Pearland ,TX
Summary
Motivated and dependable professional with a background in logistics and delivery. Skilled in resolving customer inquiries and ensuring safety compliance. Ready to leverage strong interpersonal skills to enhance customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Commercial Driver License (CDL) P&D Driver
Southeastern Freight Lines
Houston , TX
02.2024 - Current
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Resolved customer inquiries related to delivery status and service issues.
- Checked vehicle's equipment and supplies, such as tires, lights, brakes, gas, oil, water and loading equipment.
- Ensured that cargo was properly secured within the trailer before departure from each stop.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
Final Mile Driver
Southeastern Freight Lines
Houston , TX
01.2023 - 02.2024
- Communicated with dispatch to resolve route issues promptly.
- Consistently demonstrated excellent customer service during freight delivery interactions.
- Performed pre-trip inspection checks and reported problems to supervisor.
Full-Time Outbound Forklift Operator
Southeastern Freight Lines
Houston , TX
06.2022 - 01.2023
- Loaded and unloaded shipments following established safety protocols.
- Contributed to On-time close out for line-haul to arrive timely at destination.
- Provided support by pulling empty trailers from the dock to the empty line.
Full-Time Inbound Forklift Operator
Southeastern Freight Lines
Houston, TX
08.2021 - 06.2022
- Offloaded incoming line-haul trailers and set the freight into city trailers for P&D drivers in the correct sequence.
- Communicated with leadership about any discrepancies and inconsistencies pertaining to the P&D routes.
Part-Time Outbound Forklift Operator
Southeastern Freight Lines
Houston, TX
06.2020 - 08.2021
- Conducted routine safety checks on equipment to ensure operational readiness.
- Loaded and unloaded freight trucks, maintaining proper handling procedures.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
Education
Bachelor of Science - Criminology
University of Houston Clear-Lake
Houston, TX08-2018
Skills
- Conflict resolution
- Active listening
- Strong work ethic
- Adaptability and resilience
- Dependable and reliable
- Self-motivation and discipline
Languages
Spanish
Native/ Bilingual
Timeline
Commercial Driver License (CDL) P&D Driver
Southeastern Freight Lines
02.2024 - Current
Final Mile Driver
Southeastern Freight Lines
01.2023 - 02.2024
Full-Time Outbound Forklift Operator
Southeastern Freight Lines
06.2022 - 01.2023
Full-Time Inbound Forklift Operator
Southeastern Freight Lines
08.2021 - 06.2022
Part-Time Outbound Forklift Operator
Southeastern Freight Lines
06.2020 - 08.2021
Bachelor of Science - Criminology
University of Houston Clear-Lake