Juan Fernandez
Hewlett,USA
Summary
Problem solver and decision maker Motivated team player Conscientious in fulfilling responsibilities Dependable and considerate
Overview
20
20
years of professional experience
Work History
Stand-Up Forklift Operator/Front End Cashier Assistant
Costco
Lawrence, New York
05.2026 - Current
- Operate cash registers and process transactions efficiently.
- Support customers with product inquiries and promotions, enhancing overall shopping experience.
- Operate electric forklifts to move stock between the warehouse floor, steel storage racks, and loading docks.
- Managed safe loading and unloading of outbound trailers, handled dock plates, and secured freight.
- Executed daily merchandise replenishment tasks, ensuring availability of products for member shoppers.
- Verified and audited incoming shipments, accurately logging inventory details into remote data terminals.
Sales Manager
Street Talk
Smithtown, New York
08.2024 - 08.2026
- Opened and closed the store while selling merchandise.
- Maintained organization of store layout and safeguarded cash.
- Opened and closed store, managed merchandise sales.
- Executed loss prevention strategies at each location.
- Monitor individual sales quotas. Provided assistance to customers in locating products.
Hoisting Foreman
Elevate Services
New York, USA
07.2021 - 09.2024
- Managed the safe operation of hoisting equipment across seven construction sites, ensuring all safety protocols were followed.
- Ensured compliance and NYC safety regulations.
- Led hiring and training of new operators to ensure skilled workforce.
- Managed employee schedules, payroll, and daily coverage.
- Collaborated with various trades to ensure efficient workflow at construction sites.
Co-Leader/Co-Manager/Assistant Store Manager
Rite Aid
Rockville Centre, USA
11.2016 - 07.2021
- Responsible and managing the operation of store and team members: opening/closing/changing shifts and task delegation to team members.
- Supervised merchandising by planning and ensuring effective implementation, sets, resets, and revisions.
- Support Store Manager with actions plans for operational and service improvement.
- Guided and motivated team to achieve store goals. and work effectively with store crews.
- Effectively communicate information to store crew and supervisors in an open and timely manner.
- Support Store Manager with action plans for operational and service improvement.
- Assisted customers with inquiries and resolved issues to ensure satisfaction. with their questions, problems and complaints and more.
Sales Manager
Street Talk
Smithtown, USA
09.2010 - 07.2021
- Managed store operations by opening and closing the store and selling merchandise.
- Organized store layout and secured cash to maintain operational integrity.
- Receive and count inventory.
- Restored functionality of devices to ensure customer satisfaction and product usability.
- Guided customers in product selection to enhance their shopping experience.
Assistant Store Manager
Duane Reade
Manhattan, USA
01.2007 - 01.2010
- Established environment prioritizing customer satisfaction, responding proactively to internal and external needs.
- Creating an environment where customer satisfaction is a top priority and highly responsive to their needs both internally and externally.
- Oversaw end caps, maintained planogram integrity, organized slat walls, and handled merchandise ordering for the store.
- Maintained organization of store layout and secured financial assets in a safe environment.
- Analyzed inventory and sales records to generate comprehensive reports for management and budget departments.
Education
Paralegal studies -
Interboro Institute
Queens, NYSkills
- POS systems
- Inventory management
- Material handling
- Excel
- Microsoft Word
- PowerPoint
- ADP
- Communication skills
- Organizational skills
- Stress management
- Self-direction
- Extended hours
- Writing skills
Additional Information
I have a desire to learn new things and find ways to better myself., I am a team player and self-starter with a passion for servicing customer., I am a fast learner and pay close attention to detail., I pride myself with motivating others to be their best.
Certifications
- HVAC- EPA
- SST OSHA-40
- Hoist card
- Flaggers
Timeline
Stand-Up Forklift Operator/Front End Cashier Assistant
Costco
05.2026 - Current
Sales Manager
Street Talk
08.2024 - 08.2026
Hoisting Foreman
Elevate Services
07.2021 - 09.2024
Co-Leader/Co-Manager/Assistant Store Manager
Rite Aid
11.2016 - 07.2021
Sales Manager
Street Talk
09.2010 - 07.2021
Assistant Store Manager
Duane Reade
01.2007 - 01.2010
Paralegal studies -
Interboro Institute