Juan Flores
Signal Hill,CA
Summary
Highly skilled service advisor with a proven track record of delivering exceptional customer service. Proficient in problem-solving and adept at effectively communicating with clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Possesses a strong passion for exploring new destinations, preserving precious moments, appreciating music, and engaging in diverse sports activities. Actively seeking a dynamic opportunity that maximizes talents and fosters continuous professional development.
Overview
15
15
years of professional experience
Work History
PDI Technician/Assistant Service Manager
Toyota of Huntington Beach
06.2021 - Current
- Provided exceptional customer service by promptly greeting clients, assessing their needs, and effectively communicating service recommendations and costs
- Coordinated and scheduled service appointments, ensuring efficient workflow and minimal downtime for clients
- Conducted thorough vehicle inspections, accurately diagnosing issues and recommending necessary repairs or maintenance
- Collaborated with service technicians and parts department to ensure timely completion of repairs, while maintaining a high level of quality and customer satisfaction
- Improved customer retention rates through clear communication regarding vehicle needs and maintenance recommendations.
Para Educator
Special Education PVPUSD
10.2009 - 06.2021
- Implemented individualized education plans (IEPs) for students with special needs, adapting curriculum and instructional strategies to meet their unique learning styles and abilities
- Collaborated with interdisciplinary teams, including parents, teachers, and therapists, to develop and implement effective interventions and support strategies for students with diverse learning needs
- Utilized assistive technology and adapted materials to enhance learning opportunities and accessibility for students with disabilities, promoting inclusion and equal participation in classroom activities
- Monitored and evaluated student progress, collecting and analyzing data to inform instructional decisions and foster continuous improvement in the learning outcomes of students with special needs
Education
Business -
El Camino College
Torrance, CASkills
- Customer service
- Multitasking
- Excellent communication
- Adaptability and flexibility
- Self motivation
- Computer proficiency
- Reliability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
PDI Technician/Assistant Service Manager
Toyota of Huntington Beach
06.2021 - Current
Para Educator
Special Education PVPUSD
10.2009 - 06.2021
Business -
El Camino College
Similar Profiles
Cameron WilsonCameron Wilson
Sales & Leasing Specialist at Toyota of Huntington BeachSales & Leasing Specialist at Toyota of Huntington Beach
Brian EvansBrian Evans
Yard Worker at Huntington Beach PropaneYard Worker at Huntington Beach Propane
Christopher LopezChristopher Lopez
Construction Worker at Mb2-Huntington BeachConstruction Worker at Mb2-Huntington Beach