JUAN GABRIEL FLORES
Edinburg,TX
Summary
Experienced QAQC managing professional with a proven track record of maintaining high standards and achieving exceptional results. Skilled in developing and implementing quality assurance initiatives aligned with organizational goals. Recognized for creating collaborative team environments and effectively adapting to changing priorities to meet objectives. Expertise includes process optimization, regulatory compliance, and a results-driven approach with a focus on achieving zero punchlists outcomes.
Overview
28
28
years of professional experience
Work History
SENIOR QUALITY ASSURANCE QUALITY CONTROL MANAGER
J&B Solar and Electric
03.2024 - 12.2024
- Developed comprehensive training programs to ensure all team members were well-versed in QAQC protocols.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Championed a culture of continuous improvement within the organization, driving ongoing enhancements to QAQC practices.
- Provided technical expertise during root cause investigations, enabling swift resolution of quality issues.
- Managed documentation related to QAQC activities, ensuring accuracy and accessibility for future reference.
- Applied coaching techniques and tools to support managers and team members in improving performance.
- Established and tracked quality department goals and objectives.
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
- Enhanced product quality by implementing comprehensive QA processes and procedures.
- Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
- Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
- Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
- Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
- Monitored staff organization and suggested improvements to daily functionality.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Recorded, analyzed, and distributed statistical information.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Created and maintained quality management systems to align with industry standards.
- Determined quality department standards, practices, and procedures.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Implemented new quality assurance and customer service standards.
- Streamlined testing processes by introducing automated tools, increasing efficiency and reducing errors.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
- Prevented costly recalls by proactively addressing potential risks before they escalated into larger issues.
- Reported production malfunctions to managers and production supervisors.
- Championed a customer-focused mindset across the organization by emphasizing the importance of consistently delivering high-quality products and services.
- Analyzed data trends to identify patterns in product defects, informing actionable solutions for continuous improvement.
- Oversaw equipment calibration program, guaranteeing accurate measurements throughout testing processes.
- Spearheaded process improvement initiatives, leading to increased productivity and reduced rework rates.
- Mentored junior team members on best practices in QAQC management, fostering professional growth within the department.
- Streamlined QAQC processes, resulting in time and cost savings for the organization.
- Self-motivated, with a strong sense of personal responsibility.
MECHANICAL SUPERINENDENT
Blue Ridge Power
01.2023 - 01.2024
- PLATTEVIEW Solar Project in Yutan
- (by BLUE RIDGE POWER, AES, CONDUCTOR POWER RENEWABLES, ISG, POWER CONSTRUCTION JR., LANAHAH, JONES CIVIL
- Etc.) Work through a daily checklist of inspection and work items that required constant monitoring
- Oversee the installation of PILES, RACKING and MODULES
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- With additional Electrical Work-related tasks that did not require an electrical license
- Assure that the Quality Control Program is being followed
- Plan, schedule, organize, follow the Project Manager, and Construction Manager's direction and control of construction projects from start to finish according to schedule, specifications and budget
- Do the Morning POD Meetings at times
- Prepare progress reports and issue progress schedules to the PM/CM Team and update the Team on the Daily Point Of Discussion Meetings
- Oversee day-to-day field activities
- Supervise the activities of subcontractors and subordinate staff
- Conduct employee orientations and safety meetings regarding work conditions, incident avoidance and preventative actions for the same
- Coordinated mechanical repair and maintenance activities for the site.
- Also assisting other co-workers in the tasks of Quality Control, Remediation work, and generally anything to help get the project done
- Developed strong relationships with clients, vendors, and subcontractors to facilitate smooth project execution.
- SAFETY FIRST” MINDSET IS IN EVERYTHING I DO.
QUALITY CONROL MANAGER
Blue Ridge Power
01.2021 - 01.2023
- ALLORA, EASTOVER, CABIN CREEK, : Overseeing the strict implementation of the QUALITY CONTROL PLAN, as well as working on the QUALITY ASSURANCE side of the job to alleviate and catch items before they become punch listed
- Also assisting other Quality Control Team Members in several other jobsites with technical matters that can be done remotely and/or with short visits to coordinate quality control matters
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Conducted regular audits of production facilities, ensuring compliance with industry standards and regulations.
- Used PROCORE, BLUEBEAM and Office 360 to produce reports regarding daily production quality, nonconformance of products or processes and quality trends.
- Implemented data-driven decision-making strategies, enabling more accurate identification of trends and areas for improvement.
- Generally anything to help get the project done.
QUALITY CONROL MANAGER
Blue Ridge Power
01.2020 - 01.2021
- CABIN CREEK, SUGAR, HIGHEST POWER, Coordinating the Quality Control Team and co-workers in adhering to the Quality Control Plan for PILES, RACKING and MODULES simultaneously
- Remediation work and learning to adapt on how to avoid future issues that the team has found
- Making Charts and Diagrams to clarify and interpret the Quality Control Findings
- Discuss the same in the POD's
- Mainly coordination between install and remediation and closing gaps in quality control deficiencies
- Instituted a ZERO PUCHLIST mentality across the production teams, remediation and quality control teams.
TEAM LEAD
Horne Brothers Construction / Blue Ride Power
01.2020 - 01.2021
- WATER STRIDER, and LICK CREEK, Solar Projects (by, Brothers Construction / Aerotek / Nextracker/ Con Edison/ Blue Solar / ECCS / etc.) Georgia, and North Carolina
- Worked different stations to provide optimal coverage and meet production goals.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Educated staff on organizational mission and goals to help employees achieve success.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Duties: (Same as above) Overseeing several crews with the installation and remediation of the Piles, Racking and Modules sections as “Crew/Team Leader.” Also assisting other co-workers in the tasks of Quality Control, Remediation work, and generally anything to help get the project done.
CREW LEAD
Horne Brothers Construction
01.2019 - 01.2020
- Origis / Pure Power) Dry Branch, (Same as above) “Crew/Team Leader” in the Racking section
- Also assisting other co-workers in the tasks of Quality Control, Remediation work, and generally anything to help get the project done (too many to list herein) …even undertaking five different job tasks within the same day.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Pitched in to help on short-staffed job site and to meet looming project deadlines.
- Trained employees in time management and proper ways to complete job duties.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Monitored team members to verify work quality and address concerns.
REMEDIATION TECHNICIAN / LABORER
Horne Brothers Construction/Aerotek
01.2018 - 01.2019
- Assemble and install solar photovoltaic (PV) systems in compliance with site assessment and schematics
- Measured, cut, assembled, and bolted structural framing and its corresponding solar modules
- Helped in the work subcategories of: Racking, Piles, Modules, Layout, and and anything in between that needed to be done.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Worked with diverse types of weather and ground conditions.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
FEDERAL TAX ANALYST/PREPARER
America's Income Tax Services
01.2016 - 01.2017
- Sit down with clients and discuss their tax situation in order to proceed with the correct approach for preparation of the same
- Translated legal documents from English to Spanish and vice-versa
- Read many IRS documents and discussed the same with clients
- Used computer software such as, but not limited to: Windows; Microsoft: Word, Excel, One Drive, Office, Power Point, Publisher, G-mail ; etc.
- Maintained up-to-date knowledge of ever-changing tax laws, ensuring accurate advice and guidance for clients.
- Achieved high levels of accuracy by staying informed on changes in relevant regulations and applying that knowledge to each unique case.
- Calculated estimated tax payments for clients.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Built strong rapport with clients through clear communication and regular updates on the status of their tax filings.
- Utilized tax software to prepare returns and meet deadlines.
- Analyzed financial records to verify accuracy of tax returns.
- Assessed client tax situations to determine best filing options.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
OWNER/OPERATOR
Pressure Wash USA
01.2016 - 01.2017
- Own and operate a small pressure washing company
- I clean commercial and residential properties properties such as homes, store fronts, apartments, etc.
- Restored weathered surfaces to near-original condition through meticulous pressure washing techniques.
- Used scrapers, brushes and cleaners to eliminate layered on dirt, mud, or debris.
- Answered customer questions on pricing, products, procedures, and materials used.
- Performed accurate assessments of job requirements, providing precise quotes for customers.
- Handled delicate surfaces with care, preventing damage while achieving thorough cleaning results.
- Kept up-to-date with industry trends and advancements in pressure washing technology.
LEGAL ASSISTANT/PARALEGAL
Legal Assistant USA.
01.1999 - 01.2016
- Drafting and creating legal documents/pleadings in: local ; state ; federal ; and Supreme Court as well as litigating in the same ; defending or being a plaintiff in criminal or civil law actions ; assisting in lesser matters related to legal representation of inmates wherever the help may be needed
- Mostly focused on Divorces, and Civil documentation.
- Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
- Communicated pertinent information to clients via phone, email, and mail.
- Revised and finalized letters, briefs, and memos.
- Prepared various exhibits for attorneys for private meetings, and legal resolutions.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
- Researched statutes, decisions, legal articles, and codes.
- Interviewed clients to obtain information relevant to cases.
- Produced legal documents such as briefs, pleadings and appeals.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
CONSTRUCTION LABORER
Gold Star Building
01.1997 - 01.1998
- General clean-up laborer ; climb scaffoldings/railings ; assist in moving heavy equipment and railings ; provide support to the main crews, and helped build steel buildings.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Increased productivity through effective communication with supervisors and colleagues regarding task progress and potential issues encountered during the construction process.
- Used variety of hand and power tools to complete tasks.
- Mixed and poured concrete for variety of projects.
- Observed safety regulations on job sites to minimize accidents.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Supported project managers in achieving deadlines, assisting in various tasks as required.
- Assisted in the completion of projects on time by collaborating with team members to complete tasks efficiently.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
Education
Project Management Institute (PMI)®
PROCORE Online Certifications
BLOODBORNE PATHOGENS
NATIONAL CPR FOUNDATION
NCPRF11-2024
BLS HCP-CPR-AED & FIRST AID
NATIONAL CPR FOUNDATION
11-2024
OSHA 510
North Carolina State University
Raleigh, NC03-2024
OSHA 30
360 TRAINING
Online Training 01-2021
ASSOCIATES DEGREE IN PARALEGAL STUDIES -
Ashworth College
01.2005
CRIMINION COURSE CERTIFICATES -
Criminion of Texas
Houston, Texas01.2004
BIBLE STUDY DIPLOMA -
Amazing Facts Bible School
Roseville, California01.2004
LEGAL ASSISTANT/PARALEGAL -
Blackstone School of Law Blackstone Career Institute
Emmaus, Pennsylvania01.2003
BIBLE STUDY CERTIFICATES -
Adams Street Church of Christ
Beeville, Texas01.2001
AIR CONDITIONING & VENTILATION SYSTEMS - First Aid, CPR, Swim Test
Rio Grande Marines Institute (RGMI)
Los Fresnos, Texas01.1996
G.E.D. -
Beto House Inc./McAllen Memorial High School District
McAllen, Texas01.1996
ASSOCIATES DEGREE IN BUSINESS ADMINISTRATION - Management
South Texas Community College (S.T.C.C. North And South Campuses)
McAllen, Texas01.1996
Skills
- Respectful, Loyal and Humble
- Solution seeker
- Prudent
- Reasonable risk-taker
- Quick learner
- Time and Deadline considerate
- Cool under pressure
- Friendly attitude
- People manager
- Studious and Analytical
- Inside and Outside-the-box thinker
- Innovator
- Safety oriented
- Organized
- Improviser
- Goal and result oriented
- People-person
- Embrace change and rules
- Open-minded
- Interpreter of 3 languages
- Proficient writer
- Able to read and draft legal documents
- Great communicator
- Listening
- Speaking
- Limited Sign Language
- Physically and mentally demanding
- Willing to apply myself 100 percent
- Operational excellence
- Preventive actions
- Customer satisfaction
- Cross-functional team coordination
- Operations management
- Cross-functional collaboration
- Strategic planning
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
AMSLAM (American Sign Language)
Limited Working
Timeline
SENIOR QUALITY ASSURANCE QUALITY CONTROL MANAGER
J&B Solar and Electric
03.2024 - 12.2024
MECHANICAL SUPERINENDENT
Blue Ridge Power
01.2023 - 01.2024
QUALITY CONROL MANAGER
Blue Ridge Power
01.2021 - 01.2023
TEAM LEAD
Horne Brothers Construction / Blue Ride Power
01.2020 - 01.2021
QUALITY CONROL MANAGER
Blue Ridge Power
01.2020 - 01.2021
CREW LEAD
Horne Brothers Construction
01.2019 - 01.2020
REMEDIATION TECHNICIAN / LABORER
Horne Brothers Construction/Aerotek
01.2018 - 01.2019
FEDERAL TAX ANALYST/PREPARER
America's Income Tax Services
01.2016 - 01.2017
OWNER/OPERATOR
Pressure Wash USA
01.2016 - 01.2017
LEGAL ASSISTANT/PARALEGAL
Legal Assistant USA.
01.1999 - 01.2016
CONSTRUCTION LABORER
Gold Star Building
01.1997 - 01.1998
ASSOCIATES DEGREE IN PARALEGAL STUDIES -
Ashworth College
CRIMINION COURSE CERTIFICATES -
Criminion of Texas
BIBLE STUDY DIPLOMA -
Amazing Facts Bible School
LEGAL ASSISTANT/PARALEGAL -
Blackstone School of Law Blackstone Career Institute
BIBLE STUDY CERTIFICATES -
Adams Street Church of Christ
AIR CONDITIONING & VENTILATION SYSTEMS - First Aid, CPR, Swim Test
Rio Grande Marines Institute (RGMI)
G.E.D. -
Beto House Inc./McAllen Memorial High School District
Project Management Institute (PMI)®
PROCORE Online Certifications
BLOODBORNE PATHOGENS
NATIONAL CPR FOUNDATION
BLS HCP-CPR-AED & FIRST AID
NATIONAL CPR FOUNDATION
OSHA 510
North Carolina State University
OSHA 30
360 TRAINING
ASSOCIATES DEGREE IN BUSINESS ADMINISTRATION - Management
South Texas Community College (S.T.C.C. North And South Campuses)
Similar Profiles
Aiden RobisonAiden Robison
Electrical Apprentice at Apollo Solar and ElectricElectrical Apprentice at Apollo Solar and Electric
William MarshWilliam Marsh
Solar Panel Installer at Clayco Solar And ElectricSolar Panel Installer at Clayco Solar And Electric
Trever ViningTrever Vining
Electrical Technician at Orion Solar And ElectricElectrical Technician at Orion Solar And Electric