Juan Galindo
Weslaco,TX
Summary
Accomplished manager skilled in team development and performance management. Known for fostering a collaborative environment, mentoring staff, and implementing strategic plans that improve operational efficiency and resolve conflicts effectively. Excel at problem-solving, communication, and project management to meet organizational needs.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Management
Khans Grill
Weslaco, Texas
03.2020 - Current
- Led team meetings to align project goals and tasks.
- Managed project timelines and ensured adherence to deadlines.
- Developed strategic plans to optimize operational efficiency and workflow.
- Supervised staff training programs to improve skills and performance.
- Facilitated conflict resolution between team members for a cohesive work environment.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Recruited and hired qualified candidates to fill open positions.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Police Officer
City Of San Juan Police Department
San Juan, TX
03.2009 - 12.2018
- Supervised daily operations of police officers and support staff during shifts.
- Conducted training sessions for new recruits on department policies and procedures.
- Coordinated community outreach programs to enhance public safety awareness initiatives.
- Managed incident response protocols during emergencies or critical situations.
- Evaluated officer performance through regular assessments and feedback sessions.
- Collaborated with local agencies to address crime trends and community issues.
- Oversaw investigations, ensuring adherence to legal guidelines and departmental standards.
- Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
- Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
- Prepared written reports detailing investigative activities and findings.
- Interpreted laws, regulations, policies and procedures to subordinates.
- Investigated complaints against officers or civilian employees in accordance with established policy.
- Served as a field supervisor during special events or operations requiring additional staffing levels.
- Collaborated with outside agencies to ensure effective law enforcement services were provided to citizens.
- Supervised crowds at busy events and provided security services to prevent injuries.
- Conducted regular staff meetings to discuss current events and issues.
- Issued tickets to offenders for parking and other infractions.
- Attended court hearings related to criminal cases involving subordinate officers.
- Patrolled designated districts in patrol cars, on bicycles and on foot.
Police Officer
City Of Pharr
Pharr, TX
05.2008 - 01.2009
- Enforced laws and regulations within city limits to ensure public safety.
- Patrolled assigned areas to deter criminal behavior and promote community trust.
- Prepared detailed reports on incidents, arrests, and investigations for legal proceedings.
- Responded to emergency calls for service and provided assistance as needed.
- Provided security at public events such as parades, concerts, or sporting events.
- Advised citizens on safety precautions and preventive measures against crime.
- Pursued fleeing suspects on foot and in varying terrain.
Adult Detention Officer
County Of Hidalgo
Edinburg , Texas
03.1999 - 04.2004
- Monitored inmate behavior and maintained order in detention facilities.
- Conducted security checks and inspections of all areas routinely.
- Assisted in the processing and booking of new detainees daily.
- Enforced facility rules and regulations to ensure safety compliance.
- Provided support during inmate programs and recreational activities regularly.
- Assisted in the intake process by verifying information provided by incoming detainees.
- Attended meetings with supervisors, administrators and other personnel as required.
- Escorted prisoners between various locations such as court appearances, medical appointments, work assignments.
- Conducted regular searches of cells, common areas, and visitors for contraband and other prohibited items.
- Enforced rules within the facility, issuing warnings or disciplinary action as appropriate.
- Fingerprinted and photographed incoming and released inmates.
- Performed searches of people, vehicles, mail items and dormitories.
Police Officer
City Of Alamo
Alamo, TX
- Enforced laws and regulations to maintain public safety and order.
- Responded to emergency calls, providing immediate assistance and support.
- Prepared detailed reports documenting incidents, arrests, and actions taken.
- Performed routine patrols in assigned areas to deter criminal activity.
- Trained new officers on departmental procedures and law enforcement techniques.
- Prepared detailed reports on incidents and arrests made.
- Responded to emergency calls for service and provided assistance as needed.
- Protected citizens by preventing crime, enforcing laws and apprehending suspects.
- Patrolled assigned areas to detect and prevent criminal activity.
- Developed positive relationships with members of the community through outreach programs.
- Advised citizens on safety precautions and preventive measures against crime.
Education
Some College (No Degree) - Organizational Leadership
South Texas College
McAllen, TXSkills
- Team building
- Conflict resolution
- Customer service
- Employee training
Certification
Texas Food Safety Manager Certification Examination Exp. 11/07/2029
Food Handler Certification
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Management
Khans Grill
03.2020 - Current
Police Officer
City Of San Juan Police Department
03.2009 - 12.2018
Police Officer
City Of Pharr
05.2008 - 01.2009
Adult Detention Officer
County Of Hidalgo
03.1999 - 04.2004
Police Officer
City Of Alamo
Some College (No Degree) - Organizational Leadership
South Texas College