Juan Garcia
Orlando,FL
Summary
Innovative restaurant manager with several years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Restaurant Manager
La Campana Restaurant
Orlando, FL
02.2020 - Current
- Ensured compliance with all food safety regulations and sanitation standards.
- Created new menu items based on customer feedback and industry trends.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Adhered to all health department regulations regarding food storage and preparation.
- Conducted weekly team meetings to discuss performance issues and provide feedback.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
Team Lead
Burger King
Orlando, FL
06.2022 - 12.2022
- Identified opportunities for process improvements, implementing changes when required.
- Developed strategies to increase team productivity and improve customer service levels.
- Trained new staff in relevant processes and procedures.
- Provided support to junior staff during peak periods of workloads.
Lead Line Cook
I hope restaurant
San Antonio, TX
02.2004 - 09.2009
- Coordinated with wait staff regarding meal delivery schedules.
- Cleaned cooking and refrigeration equipment to sanitize and prevent food-borne illness.
- Grilled and deep fried various foods from meats to potatoes.
- Set up work stations prior to opening to minimize prep time.
- Collaborated with team to deliver timely service of items.
- Followed specific methods for food preparation and proper portioning.
Cook Shift Leader
Red Lobster
Sanford, FL
05.2002 - 11.2003
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Adhered to food safety standards when storing and preparing foods.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Education
HIGH SCHOOL DIPLOMA -
San Antonio Academy
San Antonio, TX06-2013
Skills
- Customer Care
- Restaurant operations management
- Customer Engagement
- Menu development
- Staff Management
- Conflict resolution techniques
- Recruitment
- Food Service Background
- Full service restaurant background
- Customer service best practices
Certification
- National Registry of Food Safety Professionals Cert.
- Certificate No. 22006714
- Issue Date Nov. 16, 2023 Exp. Date Nov 16, 2028
Language
Spanish
Professional
Timeline
Team Lead
Burger King
06.2022 - 12.2022
Restaurant Manager
La Campana Restaurant
02.2020 - Current
Lead Line Cook
I hope restaurant
02.2004 - 09.2009
Cook Shift Leader
Red Lobster
05.2002 - 11.2003
HIGH SCHOOL DIPLOMA -
San Antonio Academy
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