Juan García
Grand Rapids,MI
"'You miss 100% of the shots you don't take' -Wayne Gretzki" -Michael Scott
Summary
Experienced Operations Manager and forward-thinking team leader with 8 years of leadership experience. Skilled at optimizing day-to-day activities and contributing to high-level business plans while developing teams. I possess a solid understanding of Human-Centered Design, workflow optimization, and a talent for spotting areas in need of improvement. My goal is to contribute to shared vision, explore possibilities, and execute processes and plans for a positive workspace for all stakeholders and for company profitability.
Overview
10
10
years of professional experience
1
1
Certification
2
2
Languages
Work History
Owner/Operator
Illmatik Industries, LLC
07.2016 - Current
- Strategic Planning: Authored business plan, mission statement, vision and long-term strategic goals.
- Legal Compliance: Acquired proficiency with relevant industry and zoning regulations, and business licensing requirements.
- Community Organizing: Collaborated with local organizations to contribute positively to the community through involvement in various events.
Operations Manager
For Everyone Collective, LLC
01.2023 - 04.2024
- Facilitation & Business Planning: Accomplished strategic planning sessions and carried out daily team meetings
- Budget Development: Authored annual company budgets to control expenses and track revenue goals.
- Vendor Relations: Developed strong relationships and negotiated with vendors resulting in improved service and up to 10% reduced materials costs.
- Contractor Management: Cultivated healthy relationships with contractors to align objective outcomes and maintain mutually beneficial relationship.
- Workspace efficiency: Crafted workspaces and roles to improve team efficiency and worker satisfaction.
- Process Development: Reduced process bottlenecks by creating systems and SOPs, and then training team members.
- Quality Control: Implemented quality control processes that boosted product consistency and reduced waste costs by up to 4%.
- Inventory & Product Management: Carried out inventory forecasting & ordering to anticipate & fulfill consumer demand.
- Workflow Creation: Enhanced customer satisfaction by creating clear customer journey experience, workflow and sales assets for effective communication.
- Project Management: Carried out communications and invoices for clients, while sourcing materials and assets needed to successfully execute projects on budget and on time.
- Facility & Operations Supervision: Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure.
Program Manager
West Michigan Center For Arts & Technology (WMCAT)
01.2018 - 12.2022
- Strategic Planning: Participated in aligning the program to organizational objectives and developing strategic plans by working with team members and directors.
- Workflow Optimization: Leveraged existing & implemented new technology tools for enhanced project tracking, streamlined workflows, information sharing among team members, and reporting.
- Collaborations: Directed cross-functional teams for successful project completion within deadlines and budgets.
- Project Management: Orchestrated up to 10 client projects simultaneously with numerous sub-projects or work streams.
- Team Development: Coached team members on professional development opportunities, contributing to improved overall performance.
- Performance Directing: Coached team members on productivity strategies to accomplish challenging goals.
- Customer Service: Interacted with clients to identify business needs and requirements.
- Conflict Mediation: Maintained professional demeanor by staying calm when addressing unhappy or angry customers and finding mutually beneficial solutions.
Carpenter Foreman
Northern Boiler & Mechanical Contractors
09.2014 - 06.2016
- Team Leadership: Leading small teams of up to 5 carpenters to meet defined outcomes within constraints provided by project managers and superintendents.
- Team Development: Mentored apprentice carpenters to develop their skills, ensuring well-trained labor for future projects.
- Planning & Implementation: Leveraged mindful estimating, material utilization, and proper storage practices to reduce waste & keep costs down.
- Cross-functional Collaboration: Streamlined communication between superintendents, project managers, and sub-contractors for effective project execution.
- Workplace Organization: Maintained organized records of blueprints, plans, and specifications for easy access.
- Safety: Improved worksite safety by enforcing strict adherence to safety protocols and conducting daily inspections.
Education
Certification of Completion - Commercial Carpentry
06.2009
High School Diploma -
06.2002
Skills
- Strategic Planning
- Business & Financial Planning
- Project Management
- Inventory & Product Direction
- Workflow Optimization
- Cross-Functional Collaboration
- Policies, procedures, and SOP creation & implementation
- Team Leadership, Onboarding and Orientation
- Conflict Mediation
- Customer relations specialist
- Carpentry and Electrical skills
- Working knowledge of Adobe Photoshop & Illustrator
- Facility and Equipment Maintenance
Accomplishments
Nominee of Grand Rapids Business Journal's "40 Under 40" Award - 2018
Nominee for "Latino Businessperson of the Year" Award by the West Michigan Hispanic Chamber of Commerce - 2019
Affiliations
- West Michigan Latino Network
Certification
- Landmark Forum Personal & Professional Training, Landmark Worldwide - Feb 2024
- Getting Things Done (GTD) Productivity Training, Steelcase, Inc - 2019
- Human-Centered Design Training - 2018
Languages
Spanish
Limited Working
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operations Manager - For Everyone Collective, LLC
01.2023 - 04.2024
Program Manager - West Michigan Center For Arts & Technology (WMCAT)
01.2018 - 12.2022
Owner/Operator - Illmatik Industries, LLC
07.2016 - Current
Carpenter Foreman - Northern Boiler & Mechanical Contractors
09.2014 - 06.2016
Union Carpenters Apprenticeship Training Program - Certification of Completion, Commercial Carpentry
Fullerton Union High School - High School Diploma,
Work Preference
Work Type
Full TimePart TimeLocation Preference
HybridRemoteOn-SiteImportant To Me
Company CultureCareer advancementHealthcare benefitsWork from home optionPersonal development programs4-day work weekSoftware
Trello
Printavo
Notion
Adobe Photoshop & Illustrator