Juan Garcia Marquez
Portland,OR
Summary
Proven leader in dealership operations and team development, I significantly enhanced sales volumes and market share at Evelride Motorcycle Company. Skilled in sales analytics and employee motivation, I consistently exceeded goals through strategic planning and exceptional customer service. My background includes successful brand expansion and revenue development, underpinned by a strong focus on training and coaching.
Overview
18
18
years of professional experience
Work History
General Sales Manager
Evelride Motorcycle Company
Oregon City, Oregon
11.2023 - Current
- Enhanced sales volume through skilled support to both new and inactive customers.
- Identified opportunities for process improvement initiatives within the department.
- Advised senior management on changes in product offerings based on customer feedback and market conditions.
- Achieved company growth and brand development through market expansion and sales.
- Reviewed customer feedback surveys regularly and devised plans accordingly.
- Performed sales consultations and educated clients on products and services.
- Conducted market research and reported on competitors.
- Analyzed market trends and identified potential new customers.
- Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
- Identified areas needing improvement in order to maximize efficiency.
- Priced products to competitive standards derived through and research.
Sales Manager
Lazyday RV (FORMERLY B. YOUNG RV)
09.2014 - 11.2023
- State licensed to sell insurance product, conduct appraisals, directed the reconditioning of trade-in vehicles for resale, and aided with closing new car sales
- Trained, supervised and mentored 12 salespeople; motivated staff to meet/exceed established sales goals and aims by developing effective sales incentives, completed financing and credit arrangements
- Achieved company growth and brand development through market expansion and sales.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Collaborated with marketing team to create promotional materials for target customers.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Created and presented monthly reports to management on sales performance.
- Maintained updated knowledge through continuing education and advanced training.
- Recognized by management for providing exceptional customer service.
Finance Manager
BYoung RV
09.2014 - 01.2020
- Maintained great CSI held average of $6700.00 per copy over 7-year tenure
- Built and kept relationships with local and national lenders
Sales Manager
Gladstone Nissan
Gladstone, Oregon
01.2014 - 09.2014
- Developed and implemented sales strategies to increase market share.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Resolved customer complaints regarding sales and service.
- Managed daily operations of sales department, including supervision of staff members.
- Implemented process changes to streamline sales department workflow.
Top Sales Associate
Gladstone Nissan
Gladstone, Oregon
05.2013 - 01.2014
- Top sales associate averaging 20 cars per month
- Maintained above average CSI through complete tenure
Finance Manager
Gladstone Auto Group
Gladstone, Oregon
01.2013 - 01.2014
- Maintained great CSI with average of $2600.00 per copy
Finance Manager
Thomason Auto Group Gladstone
Gladstone, Oregon
10.2006 - 08.2009
- Completed certification on both Nissan and Honda brands, always kept CSI above regional averages while consistently selling 15 to 20 vehicles per month
- Built a strong customer base and kept contact and good relationship with clients
Education
Bachelor of Arts - Business Administration
Portland State University
Portland, OR07-2006
Associates - Business administration
Portland Community College
Portland, Oregon02.2004
High School -
Hood River Valley High School
Hood River, Oregon01.2002
Skills
- Dealership operations
- Event planning
- Employee motivation
- Revenue development
- Training and coaching
- Goal setting
- Staff training
- Sales analytics
- Team development
Hobbies and Interests
- Avid camper and lover of the outdoors
- Porsche club of America member
- Motorsports enthusiast
References
Available upon request
Languages
- Fluent English
- Fluent Spanish
References
References available upon request.
Timeline
General Sales Manager
Evelride Motorcycle Company
11.2023 - Current
Sales Manager
Lazyday RV (FORMERLY B. YOUNG RV)
09.2014 - 11.2023
Finance Manager
BYoung RV
09.2014 - 01.2020
Sales Manager
Gladstone Nissan
01.2014 - 09.2014
Top Sales Associate
Gladstone Nissan
05.2013 - 01.2014
Finance Manager
Gladstone Auto Group
01.2013 - 01.2014
Finance Manager
Thomason Auto Group Gladstone
10.2006 - 08.2009
Bachelor of Arts - Business Administration
Portland State University
Associates - Business administration
Portland Community College
High School -
Hood River Valley High School
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