Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Juan Gil

Summary

Experienced professional with a passion for hospitality and customer service with 10+ years of overseeing daily restaurant and bar operations. Goal-oriented and hardworking, adaptable in high pressure and changing environments. Team-player with great interpersonal skills to both handle patrons and also inspire, motivate and manage staff members to proactively address issues.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Mad Beach Cantina
11.2022 - 10.2023
  • Oversee nightly and weekly operations of fast-paced, high volume Mexican restaurant.
  • Motivate, train, and educate employees to maximize performance.
  • Resolve problems promptly to elevate customer experience
  • Handle cash accurately and prepare deposits.
  • Coordinate community outreach with "Bread Runs" program.

Assistant General Manager

IGC Hospitality
03.2019 - 03.2020

Terrazzo at Bryant Park Terrace Hotel

  • Oversee all nightly and weekend operations.
  • Responsible for training staff and upkeep of Service Standards.
  • Coordinate and supervise Special Events.
  • Perform Liquor and Beverage Inventory.
  • Collaborate with Hotel Management with Social Media presence.


The Mondrian Park Avenue Hotel

  • Oversee nightly operations of "Cleo Mediterraneo" Restaurant, including In-Room Dining.
  • Supervise weekend operations of the seasonally-themed Mondrian Terrace & Rooftop Bar.
  • Book, plan and oversee Special Events for all three hotel venues, including "The Boogey Room" Nightclub.
  • Administer Service Standards education to all staff.
  • Serve as Liaison to Hotel Management and staff.

General Manager

Sauce & Barrel
03.2017 - 03.2019
  • Implement business strategies to increase revenue by 50+%.
  • Responsible for hiring and training all staff members.
  • Manage and maintain bar program with a beverage cost of 17%.
  • Simultaneously perform as Special Events Director for all corporate and special events.
  • In charge of all marketing and social media presence.

General Manager

Boxers HK
05.2015 - 03.2017
  • Lead nightly operations of sports bar and grill
  • Hire and train both front and back-of-house staff.
  • In charge of all staff scheduling and labor budgets.
  • Plan and coordinate of in-house special events.
  • Oversee and maintain beverage and liquor orders, inventory, pricing and cocktail creation.

General Manager

Corsino Cantina Italiana
04.2013 - 05.2015
  • Supervise day-to-day operations of restaurant
  • Hire and train all front-of-house staff.
  • Manage and oversee payroll with a labor cost of 20%
  • Oversee and maintain beverage and liquor orders, inventory, pricing and cocktail creation.
  • Responsible for all financial reporting and deposits.

Education

Bachelor of Science - Finance

Oklahoma City University
Oklahoma City, OK

Bachelor of Science - Economics

Oklahoma City University
Oklahoma City, OK

Skills

  • Operations Oversight
  • Budget Control
  • Customer Service
  • Staff Management
  • Hiring and Recruitment
  • Inventory Control
  • Menu Development
  • Food Safety and Sanitation

Certification

  • NYC Food Protection Certificate
  • Florida Food Manager Certificate

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant General Manager

Mad Beach Cantina
11.2022 - 10.2023

Assistant General Manager

IGC Hospitality
03.2019 - 03.2020

General Manager

Sauce & Barrel
03.2017 - 03.2019

General Manager

Boxers HK
05.2015 - 03.2017

General Manager

Corsino Cantina Italiana
04.2013 - 05.2015

Bachelor of Science - Finance

Oklahoma City University

Bachelor of Science - Economics

Oklahoma City University
Juan Gil