Juan Gomez
Flushing
Summary
At Helper Workshop, I excelled in enhancing tournament operations and guest experiences, demonstrating a keen ability in auto mechanics and customer service. My proactive approach in training staff and ensuring safety, coupled with meticulous attention to cleanliness and organization, significantly boosted operational efficiency. My adaptability and commitment to excellence are my greatest assets.
Overview
2
2
years of professional experience
Work History
TechnicalA/C Cars
Helper Workshop
08.2023 - Current
- Supported tournament operations, contributing to successful events through prompt delivery and collection of golf carts.
- Collaborated with pro shop staff to ensure seamless communication regarding golfer reservations and special requests.
- Promoted a positive guest experience with courteous interactions and attentiveness to player needs during their time at the facility.
- Ensured all safety guidelines were followed consistently by monitoring proper use of golf carts among players on the course grounds.
- Assisted in the training and guidance of new cart barn staff members, fostering a team-oriented work environment.
- Coordinated effectively with grounds crew staff to accommodate any necessary changes in course conditions or scheduled maintenance activities that impacted cart usage patterns or routing logistics.
- Demonstrated adaptability and willingness to assist in other areas of golf course operations when necessary, contributing to seamless service delivery across all departments.
- Periodically disinfected carts preventing spread of disease.
- Collected carts left in parking areas and returned to retail stores.
- Cleaned carts and repaired broken or damaged parts.
- Upheld course appearance standards by washing, drying, and storing golf carts after each use.
- Exceeded customer expectations through attentive service when assisting with loading/unloading clubs onto golf carts.
- Organized storage areas for easy access to supplies needed for daily operations, such as towels, scorecards, pencils, and tees.
- Maximized operational efficiency during peak periods by monitoring and adjusting the flow of golf carts to meet demand.
Education
5to De Secundaria - Contabilidad
Sagrada Familia (Ecuador/
Guayaquil,EcuadorSkills
Ayuda al cliente y sophistication
Ayuda en lo reference a mecanica de autos
Disciplina y autogestion
Limpieza y organization de herramientas
Languages
Spanish
Elementary
English
Elementary
Timeline
TechnicalA/C Cars
Helper Workshop
08.2023 - Current
5to De Secundaria - Contabilidad
Sagrada Familia (Ecuador/
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