Juan Alvaro Gomez Quinonez
Henderson,NV
Summary
Dynamic operations manager with a proven track record at Fiesta Mexicana Restaurant, enhancing customer satisfaction through strategic service improvements. Skilled in sales negotiation and team leadership, I effectively reduced costs while optimizing efficiency. Bilingual in Spanish and English, I excel in fostering strong vendor relationships and driving business growth.
Experienced with business management, ensuring efficient operations and growth. Utilizes strategic planning and financial acumen to drive success. Knowledge of team leadership and customer relationship management to deliver consistent results.
Creative Business Owner with exceptional background spent in [Industry]. Proven leader with engaging demeanor and success working in most demanding environments. Talented in training and mentoring successful teams.
Overview
10
10
years of professional experience
Work History
Owner/Operator
Juan a Gomez Quinonez
06.2019 - 07.2024
- Managed daily operations, ensuring efficient workflow and high-quality service
- Developed and implemented customer service strategies to enhance client satisfaction.
- Oversaw inventory management, optimizing stock levels for operational efficiency.
- Established vendor relationships, negotiating favorable terms for supplies and services.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
Construction Worker
Drywall Interiors
09.2017 - 06.2019
- Collaborated with team members to ensure timely project completion while maintaining safety standards.
- Assisted in the installation of structural components, ensuring adherence to blueprints and specifications.
- Conducted routine inspections of equipment and tools, identifying maintenance needs promptly.
Manager
Fiesta Mexicana Restaurant
10.2014 - 02.2017
- Oversaw daily restaurant operations, ensuring high-quality service and customer satisfaction.
- Trained and mentored staff to enhance performance and maintain operational standards.
- Implemented cost control measures, reducing waste while improving efficiency in kitchen operations.
- Developed and executed staff schedules, optimizing labor costs without compromising service quality.
- Collaborated with vendors to negotiate favorable terms and secure high-quality supplies for the restaurant.
- Analyzed customer feedback and operational data to identify areas for improvement in service delivery.
- Led team meetings to communicate goals, expectations, and updates on operational initiatives.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Education
GED -
Nogales Az
Nogales, AZ01-2013
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
- Customer service
- speak spanish and inglish
Languages
Spanish
Native or Bilingual
Timeline
Owner/Operator
Juan a Gomez Quinonez
06.2019 - 07.2024
Construction Worker
Drywall Interiors
09.2017 - 06.2019
Manager
Fiesta Mexicana Restaurant
10.2014 - 02.2017
GED -
Nogales Az