JUAN GONZALEZ
Garland,TX
Summary
At Fiesta Mart LLC, I spearheaded a dynamic team as Produce Manager, enhancing profits and customer satisfaction through innovative waste reduction and merchandising strategies. My expertise in retail inventory management and exceptional leadership skills led to significant efficiency improvements and compliance with health standards, showcasing my ability to multitask and solve problems effectively.
Overview
17
17
years of professional experience
Work History
Produce Manager
Fiesta Mart LLC
01.2008 - Current
- Trained and supervised produce staff for optimal performance and adherence to company policies.
- Maintained produce display, and prep and storage areas in clean and orderly condition.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
- Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
- Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
- Assisted customers with produce questions.
- Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
- Coached and mentored new team members.
- Implemented effective merchandising techniques, leading to increased visibility of seasonal items and specialty products.
- Maintained produce area and kept produce storage area clean and sanitary.
- Assisted customers with questions or concerns regarding produce items, providing knowledgeable advice on storage tips and recipe suggestions when needed.
- Selected items for specials and marked down items to reduce losses.
- Coordinated closely with other departments within the store, fostering a collaborative environment focused on customer satisfaction and overall success.
- Planned attractive produce displays, using color and texture to enhance.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Instituto Cultural 20 De Noviembre
Guadalajara Mx.07-1989
Skills
- Customer service
- Retail inventory management
- Inventory counting
- Stock rotation
- Merchandising strategies
- Purchasing and planning
- Waste reduction
- Health department standards
- Ordering procedures
- Produce washing
- Retail management experience
- Problem-solving abilities
- Multitasking Abilities
- Teamwork and collaboration
- Employee training
Timeline
Produce Manager
Fiesta Mart LLC
01.2008 - Current
High School Diploma -
Instituto Cultural 20 De Noviembre
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