Juan Gonzalez
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Server
Pizzeria Mozza
Los Angeles, CA
10.2012 - Current
- Greeted guests and provided menus to enhance dining experience.
- Maintained thorough knowledge of menu items, garnishes, and preparation methods.
- Accurately took orders and recorded transactions using point-of-sale system.
- Delivered food promptly while ensuring customer satisfaction through effective communication.
- Monitored dining area for cleanliness and proper setup throughout service.
- Collaborated with kitchen staff to address special requests and manage allergies.
- Conducted regular inventory checks to maintain adequate supply levels.
- Promoted daily specials and upsold desserts to optimize revenue.
Busser
Laurel Hardware
Los Angeles, CA
08.2017 - 03.2020
- Cleared tables efficiently between courses to enhance turnover rate and minimize wait times.
- Organized storage areas for clean dishes and stocked linens to maintain operational efficiency.
- Communicated special customer requests to kitchen staff for prompt service.
- Assisted other bussers and waitstaff, fostering a collaborative work environment.
- Maintained a friendly demeanor towards customers to promote positive experiences.
- Adhered to sanitation guidelines while handling food and beverages to ensure safety standards.
- Restocked dining room supplies, including plates, glassware, and utensils, for uninterrupted service.
- Conducted regular checks on customer satisfaction levels during meal service, addressing needs promptly.
Food Runner
Fred’s Beverly Hills
Los Angeles, CA
03.2015 - 05.2017
- Assisted servers in table setups, enhancing guest arrival experience.
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food promptly while adhering to safety protocols.
- Checked dishes prior to delivery, ensuring quality standards were met.
- Informed servers of special dietary needs or allergies communicated by customers.
- Replenished water glasses, bread baskets, and condiments during service.
- Cleared plates from tables post-meal, maintaining a tidy dining area.
- Maintained cleanliness of work areas, including sanitizing countertops and equipment.
Fine Dining Busser
The Tasting Kitchen
Venice, CA
09.2013 - 02.2015
- Cleared tables efficiently, minimizing wait times and boosting turnover rate.
- Maintained cleanliness of dining area by restocking supplies and cleaning spills.
- Communicated special customer requests to kitchen staff for prompt service.
- Assisted fellow bussers and waitstaff during busy periods to ensure smooth operations.
- Adhered to sanitation guidelines while handling food and beverages.
- Conducted regular checks on customer satisfaction levels to identify service improvement opportunities.
- Delivered food orders promptly, adhering to company standards for quality and timing.
- Participated in ongoing training to enhance skills and knowledge in restaurant operations.
Education
High School Diploma -
Marco Antonio Firebaugh High School
Lynwood, CA06.2013
Skills
- Table Bussing
- Table Setting
- Guest Engagement
- Menu Presentation
- Effective Customer Upselling
- Sales Techniques
- Suggestive Selling
- Menu Memorization
- Special Dietary Requirements
Timeline
Busser
Laurel Hardware
08.2017 - 03.2020
Food Runner
Fred’s Beverly Hills
03.2015 - 05.2017
Fine Dining Busser
The Tasting Kitchen
09.2013 - 02.2015
Server
Pizzeria Mozza
10.2012 - Current
High School Diploma -
Marco Antonio Firebaugh High School
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