Juan Gonzalez
Dallas,TX
Summary
Accomplished professional with expertise in warehouse organization and team leadership, honed at SanMar and NRH2O Water Park. Proven ability to optimize workflows and enhance customer experiences. Skilled in pallet jack handling and conflict resolution, driving efficiency and collaboration. Successfully improved inventory management, reducing processing time by 20%. Multitasking adept, committed to operational excellence.
Overview
4
4
years of professional experience
Work History
Receiving Team Member
SanMar
09.2024 - Current
- Received and inspected incoming shipments for accuracy and quality compliance.
- Operated forklifts and pallet jacks to efficiently move products within the warehouse.
- Maintained organized inventory systems, ensuring timely stock availability and retrieval.
- Collaborated with team members to optimize receiving workflows and minimize processing time.
Team Leader
NRH2O Water Park
03.2023 - Current
- Directed daily operations to ensure optimal guest experience and safety compliance.
- Mentored team members in customer service best practices and operational procedures.
- Analyzed workflow processes to identify areas for efficiency improvements and implement changes.
- Coordinated training sessions, enhancing staff skills and knowledge of park protocols.
- Oversaw inventory management, ensuring availability of supplies for seamless operations.
- Collaborated with management to develop strategies for improving park services and attractions.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Cashier
Walmart
02.2023 - 07.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, enhancing overall service experience.
- Maintained accurate cash drawer, ensuring financial integrity at register.
- Collaborated with team members to streamline checkout procedures, improving speed of service.
- Worked flexible schedule and extra shifts to meet business needs.
Team Member
NRH2O Water Park
06.2022 - 03.2023
- Assisted guests with inquiries and provided exceptional customer service.
- Maintained cleanliness and safety of park facilities and attractions.
- Operated park equipment, ensuring compliance with safety protocols.
- Supported team members during peak hours to enhance operational efficiency.
- Participated in training sessions to learn park policies and procedures.
- Collaborated with staff to resolve guest issues promptly and effectively.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
High School Diploma -
Nimitz
Irving, TXSkills
- Loading and unloading
- Shipping and receiving
- Warehouse organization
- Pallet jack handling
- Heavy lifting
- US Driver's license
- Pallet jack use
- Multitasking
Languages
English
Native or Bilingual
Timeline
Receiving Team Member
SanMar
09.2024 - Current
Team Leader
NRH2O Water Park
03.2023 - Current
Cashier
Walmart
02.2023 - 07.2023
Team Member
NRH2O Water Park
06.2022 - 03.2023
High School Diploma -
Nimitz