JUAN GONZALEZ-BUENO
Odessa,USA
Summary
I am an educated and intelligent individual! I have excellent customer service experience! I am dependable & dedicated to anything & everything that comes my way! Teamwork makes the Dream work!
Professional culinary leader with robust background in upscale dining and kitchen management. Demonstrates strong leadership in team collaboration, ensuring consistent culinary excellence and high standard of service. Skilled in menu development, inventory management, and maintaining kitchen efficiency. Known for adaptability and reliability in fast-paced environments, driving results and enhancing dining experiences.
Experienced with managing high-volume kitchen operations and ensuring top-quality food production. Utilizes leadership skills to motivate culinary teams and maintain seamless kitchen workflows. Track record of creating innovative dishes that enhance dining experience while upholding strict health and safety standards.
Knowledgeable Desired Position with solid track record in managing kitchen operations and enhancing menu offerings. Proven ability to lead culinary teams while maintaining high standards for food quality and presentation. Demonstrated expertise in streamlining kitchen processes and fostering collaborative work environment.
Culinary professional with robust background in managing kitchen operations and delivering exceptional dining experiences. Recognized for fostering team collaboration and achieving consistent results under pressure. Known for flexibility and reliability in dynamic kitchen environments, with focus on innovative menu development and staff training.
Overview
18
18
years of professional experience
Work History
Executive Sous Chef
Midland Country Club
Odessa, Tx, USA
01.2024 - Current
- Cook for the Line/Restaurant/Bar/Banquets
- Clean & Organize Walkins & Dry Storages
- Meet all requirements
- Greet & Meet Customers
- Stock & Prep
- Lift 20 to 40 lbs.
- Merchandising
- Catering
- Banquets
- Delegate 50 employees
- Make schedule
- Hire & Fire
- Management Experience
- Organize Trucks
- Give Great Customer Service Experience
- Exceed My Daily Goals
- Exceed to Succeed
- Do Daily, Weekly, & Monthly Inventory
- Oversaw daily kitchen operations, ensuring high standards of food quality and presentation.
- Developed seasonal menus, incorporating local ingredients to enhance dining experience.
- Mentored kitchen staff, fostering skill development and teamwork among culinary team members.
- Implemented inventory control procedures, reducing food waste and managing costs effectively.
- Collaborated with front-of-house staff to optimize service flow and guest satisfaction.
- Ensured compliance with health regulations, maintaining a safe and sanitary kitchen environment.
- Conducted training sessions on culinary techniques and safety protocols for new hires.
- Evaluated supplier performance, establishing relationships to secure high-quality ingredients consistently.
- Increased customer satisfaction through consistent delivery of exceptional dishes, resulting in positive reviews.
- Assisted Executive Chef in cost analysis and budget management, optimizing profitability without compromising quality.
- Ensured compliance with all health department regulations while maintaining a well-organized workspace for optimal efficiency.
- Evaluated employee performance regularly providing guidance towards improvement as necessary.
- Managed inventory control, reducing food waste and optimizing budget allocation.
- Collaborated with Executive Chef to design seasonal menus that showcased diverse flavors and techniques.
- Promoted teamwork among kitchen staff, fostering a positive work environment that encouraged creativity and collaboration.
- Enhanced dining experience by creating innovative and visually appealing menu items.
Sous Chef
Corporate Hospitality Housing
Odessa, TX
01.2017 - 2023
- Supervised kitchen staff to ensure efficiency and adherence to safety protocols.
- Developed and executed menu items in alignment with corporate standards.
- Collaborated with procurement team to source high-quality ingredients and maintain inventory levels.
- Trained new staff on food preparation techniques and kitchen operations.
- Implemented cost-saving measures through careful ingredient management and portion control.
- Maintained cleanliness and organization of kitchen space, adhering to health regulations.
- Assisted in planning catering events, ensuring timely delivery of all food services.
- Evaluated performance of kitchen staff, providing feedback and fostering professional development.
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
- Contributed to successful catering events by coordinating meal preparation and execution, exceeding client expectations on each occasion.
Account Maintenance Specialist
American Home Buyers Protection Agency
Odessa, Tx, USA
01.2010 - 04.2017
- Answer Phones
- Call Homeowners & collect Monthly payments
- Answer Questions & Concerns
- Transfer Homeowners to proper Department
- Do paperwork
- Would use Excel, Microsoft Windows, Microsoft Office & Outlook, Microsoft Internet Explorer, McAfee Anti-virus, Adobe PDF, PowerPoint, & Access
- Give receipt confirmation to Homeowners
- Leave voice-mail
- Collect Credit Card information
- As policy couldn't disclose any information from our Homeowners, everything kept confidential
- Managed account updates, ensuring accuracy and compliance with company policies.
- Coordinated communication between clients and technical teams to resolve issues efficiently.
- Developed and implemented process improvements to enhance account management workflows.
- Trained new staff on account maintenance procedures and best practices.
- Oversaw daily operations, ensuring timely processing of client requests and inquiries.
- Analyzed client feedback to identify areas for service enhancement and implemented solutions.
- Led initiatives to streamline documentation processes, improving overall efficiency in account handling.
General Manager
Bushes Chicken
Monahans, Tx, USA
04.2010 - 12.2016
- Open & Close store
- Maintain Regulations & Policies
- Meet Requirements, Daily Quota, & Expectations
- Make Schedule
- Compact & Understand 20 Employees
- Schedule meetings
- Cook, Clean, Cashier, Cater & Answer phones
- Handle Bank Deposits, Safe, & Registers
- Do Daily, Weekly, & Monthly Inventory
- Order from Our Vendor Weekly
- Greet and Meet our Customers Expectations!
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed inventory levels to optimize supply chain efficiency and reduce waste.
- Developed training programs for staff, enhancing customer service and operational effectiveness.
- Implemented cost-control measures, improving profitability across all locations.
- Analyzed sales data to identify trends, driving strategic marketing initiatives.
Shift Leader
PizzaHut
Odessa, Tx, USA
01.2008 - 01.2012
- Open & Close Restaurant
- Handle Bank Deposits, Safe, & Registers
- Maintain clean Restaurant
- Coordinate & Compact 14 employees
- Make Schedule
- Work Holidays, Weekends, My Sick Days, & Employee Sick Days
- Maintain Daily Quota & Labor
- Wash Dishes, Serve, Cashier, & Cook
- Greet & Meet Customers Expectations
- Answer phones for Delivery & Pickup
- Order Food Inventory
- Do Daily, Weekly, & Monthly Inventory
- Supervised daily operations to ensure efficient food service and customer satisfaction.
- Trained and mentored new team members on operational procedures and best practices.
- Implemented workflow improvements that enhanced speed of service during peak hours.
- Managed inventory levels, reducing waste through effective stock control measures.
- Coordinated team schedules to optimize staffing levels and maintain operational efficiency.
- Resolved customer complaints swiftly, ensuring positive dining experiences and repeat business.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
- Monitored food safety standards to comply with health regulations and company policies.
- Assisted in training sessions, promoting employee engagement and skill development across teams.
Education
Associate of Arts - Culinary Arts
Odessa College
Odessa, Tx, USA05-2015
GED - Culinary Arts
Odessa High School
Odessa, Tx, USA05-2008
Skills
- Proven Leader
- Skilled researcher
- Hardworker
- Loyal
- Excellent Customer Service
- Dependable
- Dedicated
- Kitchen management
- Menu development
- Sanitation standards
- Food presentation
- Allergy awareness
- Waste reduction
- Special event catering
- Cost control
- Food pairing
- Recipe creation
- Nutrition
- Menu pricing
- Culinary techniques
- Forecasting and planning
- Safe food handling
- Inventory management
- Fine-dining expertise
- Coaching and mentoring
- Staff scheduling
- Attention to detail
- Food safety
- Kitchen staff management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Executive Sous Chef
Midland Country Club
01.2024 - Current
Sous Chef
Corporate Hospitality Housing
01.2017 - 2023
General Manager
Bushes Chicken
04.2010 - 12.2016
Account Maintenance Specialist
American Home Buyers Protection Agency
01.2010 - 04.2017
Shift Leader
PizzaHut
01.2008 - 01.2012
GED - Culinary Arts
Odessa High School
Associate of Arts - Culinary Arts
Odessa College