Juan Gurrola
Aurora,CO
Summary
Driven and focused. A bilingual professional with a track record of enhancing operational efficiency at Amazon through meticulous organization and streamlined processes. Advanced computer skills and currently advancing those skills through the Computer Engineering career. Excelled in fostering client relationships and customizing solutions at Looks Flooring, demonstrating proficiency in Windows applications and a self-motivated approach. Skilled in packaging, labeling, and maintaining rigorous cleanliness standards, achieving significant improvements in customer satisfaction and retention.
Overview
27
27
years of professional experience
Work History
Warehouse Worker
Amazon
07.1997 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
Floor Maintenance Technician
Looks Flooring
05.2019 - 06.2024
- Established open lines of communication with clients to address concerns promptly and professionally, fostering positive relationships.
- Managed up to 20calls a day from costumers and resolved issues or connected them with contacts better suited to handle their needs.
- Identified potential hazards on various types of flooring, taking corrective actions to prevent accidents or injuries.
- Collaborated with facility team members to ensure proper care of floors, contributing to a clean and professional environment.
- Performed routine maintenance checks on equipment, ensuring optimal performance and minimizing malfunctions during operations.
- Developed customized floor care plans for clients based on specific needs, resulting in increased customer satisfaction and retention rates.
Education
Bachelor of Science - Computer Engineering
Metropolitan State University of Denver
Denver, CO05.2027
High School Diploma -
Aurora Central High School
Aurora, CO05.2015
Skills
- 100 percent bilingual English and Spanish
- Self-taught computer science skills
- Proficient with most Windows applications (Word, excel, PowerPoint, etc)
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and organizing
Coding
Beginner to intermediate coding skills. Am currently in the process of coding apps and games, in languages such as Javascript and python.
Languages
Spanish
Native or Bilingual
Timeline
Floor Maintenance Technician
Looks Flooring
05.2019 - 06.2024
Warehouse Worker
Amazon
07.1997 - Current
Bachelor of Science - Computer Engineering
Metropolitan State University of Denver
High School Diploma -
Aurora Central High School