Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Software
Work Preference
Timeline
Generic
Juan Guzman

Juan Guzman

HILLSBOROUGH,New Jersey

Summary

Dynamic operations supervisor with a proven track record at Zeus, enhancing workflow efficiency and driving strategic initiatives. Skilled in team leadership and quality assurance, I implemented process improvements that reduced turnaround times and boosted customer satisfaction. Committed to fostering team development and regulatory compliance, I excel in optimizing performance metrics for sustained success.

Operations professional with proven expertise in optimizing workflows and enhancing productivity. Strong leadership skills with focus on team collaboration and achieving results. Known for flexibility and reliability in adapting to changing operational needs. Proficient in process improvement, resource management, and conflict resolution.

Operations professional with history of driving process improvements and enhancing team productivity. Known for fostering collaborative work environment and achieving operational targets. Skilled in strategic planning and resource management, ensuring adaptability to changing demands and reliability in execution.

Overview

18
18
years of professional experience
4
4
Certification

Work History

Supervisor of Operations

Zeus
08.2016 - Current
  • Oversaw daily operations to enhance workflow efficiency and productivity across departments.
  • Implemented process improvements that streamlined operations and reduced turnaround times on key projects.
  • Trained and mentored team members, fostering a collaborative environment for skill development and growth.
  • Developed and maintained operational procedures to ensure compliance with safety regulations and quality standards.
  • Analyzed performance metrics to identify areas for improvement, driving strategic initiatives that increased output consistency.
  • Coordinated cross-functional teams to align operational goals with organizational objectives, enhancing overall effectiveness.
  • Managed inventory control processes, optimizing stock levels to meet production demands while minimizing waste.
  • Led regular performance reviews, providing actionable feedback to enhance team member contributions and morale.
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
  • Coordinated with other departments to ensure smooth operation and timely completion of projects.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Analyzed and reported on key performance metrics to senior management.
  • Streamlined operational workflows to enhance efficiency and reduce processing times.
  • Supervised team performance, ensuring adherence to safety protocols and quality standards.
  • Implemented process improvements that increased productivity and reduced waste across operations.
  • Trained new staff on operational procedures, fostering a culture of collaboration and continuous learning.
  • Conducted regular performance evaluations to identify training needs and development opportunities for team members.
  • Collaborated with cross-functional teams to align operational goals with broader organizational objectives.
  • Developed and enforced standard operating procedures to ensure consistent quality across all operational areas.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Oversaw inventory management, maintaining optimal stock levels while minimizing waste and excess costs.
  • Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
  • Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.

Setup Operator

Eaton
05.2010 - 07.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Maintenance

Classic Protective Coating
04.2009 - 03.2010
  • Performed daily equipment preventive maintenance tasks and designed and implemented maintenance procedures and programs.
  • Reduced maintenance costs by negotiating contracts with vendors and establishing preventive maintenance schedules.
  • Assessed vehicle maintenance status and completed needed service.
  • Optimized communication infrastructure with timely maintenance and upgrades.
  • Performed powder, troubleshooting and maintenance activities.
  • Coordinated mechanical repair and maintenance activities for [Area].
  • Followed routine maintenance checklist.
  • Optimized operations with proactive maintenance, minimizing unexpected equipment failures.
  • Established procedures for corrective and preventive maintenance.
  • Managed maintenance of facility and grounds.

Subcontracts Manager

Barod Construction
02.2007 - 01.2009
  • Managed subcontractor relationships, ensuring compliance with contractual terms and conditions.
  • Developed strategic sourcing strategies to optimize procurement processes and reduce costs.
  • Oversaw negotiation of subcontracts, achieving favorable terms aligned with organizational goals.
  • Conducted risk assessments and implemented mitigation strategies for subcontractor performance issues.
  • Led cross-functional teams in evaluating subcontractor capabilities and performance metrics.
  • Streamlined subcontract administration processes, enhancing efficiency and reducing turnaround times.
  • Collaborated with legal and finance teams to ensure alignment on contract terms and budgeting requirements.
  • Streamlined internal communication channels by developing a centralized repository for all subcontracts-related documentation, fostering collaboration across teams.
  • Negotiated favorable terms with subcontractors, resulting in cost savings and improved project timelines.
  • Enhanced contract compliance by developing comprehensive subcontractor performance tracking systems.
  • Reduced lead times by streamlining the subcontractor selection process and implementing standardized evaluation criteria.
  • Implemented proactive risk management strategies to mitigate potential subcontractor performance issues.
  • Established rigorous quality control processes, reducing instances of non-conformance and rework associated with subcontracted services or products.
  • Maintained detailed records of all subcontracts activities, ensuring accurate documentation for audit purposes and enhancing organizational transparency.
  • Developed strong relationships with key suppliers, fostering collaboration and promoting mutual success.
  • Mentored junior staff members on best practices for subcontract administration, contributing to overall team development and success.
  • Collaborated cross-functionally with engineering, finance, and operations teams to ensure seamless integration of subcontract work into larger project plans.
  • Managed, supervised and controlled execution of contracts ranging from $[Amount] to $[Amount].
  • Compiled required documentation to keep contracts compliant with [Type] requirements.
  • Negotiated and administered leasing and service contracts for [Type] business.
  • Maintained [Software] database for with contract, vendor and customer information.

Education

Education Service Center
Arecibo, P.R
02-2000

Skills

  • Team leadership
  • Customer service
  • Team development
  • Conflict resolution
  • Quality assurance
  • Goal setting
  • Workflow optimization
  • Maintenance oversight
  • Coaching and mentoring
  • Staff evaluation
  • Recruitment and hiring
  • Facilities inspection
  • Regulatory compliance
  • Budget planning

Accomplishments

  • Increased company savings by [Number]% through corporate consensus-building and cross-functional geographical team coordination and development.
  • Reduced [Adverse effect] by [Number]% through [Action taken].
  • Reduced lost workdays and recordable incidents to [Number] by implementing a safety awareness program.
  • Promoted to [Job Title] after [Number] years with the company.
  • Collaborated with team of [Number] in the development of [Project name].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Lean Six Sigma: Define and Measure Tools.

Six Sigma Foundations.

Lean Six Sigma Foundations.

Setting Team and Employee Goals Using SMART Methodology.

Six Sigma: White Belt.

Languages

Spanish
Full Professional
English
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Excel

Powerpoint

Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsWork from home optionTeam Building / Company Retreats401k matchStock Options / Equity / Profit SharingPaid time offPaid sick leave

Timeline

Supervisor of Operations

Zeus
08.2016 - Current

Setup Operator

Eaton
05.2010 - 07.2016

Maintenance

Classic Protective Coating
04.2009 - 03.2010

Subcontracts Manager

Barod Construction
02.2007 - 01.2009

Education Service Center

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