Juan Guzman
Maple Shade Township,NJ
Summary
Dynamic Class A CDL Truck Driver with a proven track record at Drew's 3rd Party Worldwide LLC, excelling in timely deliveries and customer service. Skilled in air brake operation and complex problem-solving, I consistently ensured safety compliance and fostered strong client relationships through effective communication and attention to detail.
Offering friendly and service-oriented approach with commitment to learning and development. Brings understanding of customer service principles and retail operations, along with skills in communication and organization.
Overview
11
11
years of professional experience
Work History
Class A CDL Truck Driver
Drew's 3rd Party Worldwide LLC
07.2023 - Current
- Operated Class A trucks to transport goods across regional routes, ensuring timely deliveries.
- Conducted pre-trip inspections to maintain safety standards and regulatory compliance.
- Communicated with dispatchers to coordinate delivery schedules and address route changes efficiently.
- Developed strong rapport with customers through punctuality, professionalism, and effective problem-solving skills during challenging circumstances.
HVAC Assistant
LL Mechanical Services LLC
02.2021 - 12.2022
- Assisted in installation and maintenance of HVAC systems, ensuring optimal performance and compliance with safety standards.
- Supported troubleshooting efforts for HVAC units, identifying issues and recommending effective solutions.
- Collaborated with technicians to conduct routine inspections and preventative maintenance on equipment.
- Maintained accurate records of service calls, repairs, and system installations to enhance operational efficiency.
Associate
Wawa
02.2019 - 02.2021
- Oversaw daily operations, ensuring high standards of customer service and product quality.
- Trained new associates on operational procedures and safety protocols to enhance team efficiency.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Construction Assistant
Detailz
01.2018 - 02.2019
- Assisted project managers in coordinating daily construction activities and schedules.
- Conducted site inspections to ensure compliance with safety regulations and quality standards.
- Collaborated with subcontractors to facilitate timely completion of tasks and deliverables.
- Organized project documentation, including plans, permits, and correspondence for efficient access.
Helper
UPS
01.2017 - 01.2018
- Operated material handling equipment to transport packages efficiently.
- Assisted in loading and unloading shipments, ensuring timely service delivery.
- Maintained accurate inventory records through systematic tracking methods.
- Collaborated with team members to enhance workflow and minimize delays.
Sales Associate
Once Upon A Child
06.2015 - 12.2016
- Delivered exceptional customer service, fostering repeat business and positive relationships with customers.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
- Assisted in training new associates on company policies, sales techniques, and product knowledge.
- Executed visual merchandising strategies to enhance store presentation and drive sales performance.
Education
High School Diploma -
State of New Jersey Board of Education
Cherry Hill, NJSkills
- Air brake operation
- Defensive driving techniques
- Trailer coupling and uncoupling
- Pretrip inspections
- Customer service
- Time management
- Attention to detail
- Computer skills
- Decision-making
- Complex Problem-solving
- Issue resolution
Languages
Spanish
Limited Working
Timeline
Class A CDL Truck Driver
Drew's 3rd Party Worldwide LLC
07.2023 - Current
HVAC Assistant
LL Mechanical Services LLC
02.2021 - 12.2022
Associate
Wawa
02.2019 - 02.2021
Construction Assistant
Detailz
01.2018 - 02.2019
Helper
UPS
01.2017 - 01.2018
Sales Associate
Once Upon A Child
06.2015 - 12.2016
High School Diploma -
State of New Jersey Board of Education