Summary
Overview
Work History
Education
Skills
Awards
Hobbies
Languages
Timeline
Generic

Juan Hernandez

Wheeling,IL

Summary

Ambitious employee with background and coursework in rehab therapy, also in personal training and knowledge in human anatomy and physiology. Possessing strong interpersonal skills. Offering great customer service, provide good to attention to detail in every task and being able to build a great communication. Highly organized, proactive and punctual with team-oriented mentality. Multilingual and fluent in English and Spanish, offering solid comprehension of cultural diversity. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Rehabilitation Technician

Illinois Bone & Joint Institute
01.2021 - Current
  • Utilized therapeutic equipment effectively, resulting in improved patient progress.
  • Assisted therapists in creating individualized treatment plans for better patient outcomes.
  • Built trusting relationships with patients and families, fostering supportive atmosphere for recovery.
  • Guide and describe the importance of each exercises to patients with best of my knowledge and experience
  • Supported patients during physical therapy sessions, providing encouragement and motivation for continued progress.
  • Provided compassionate care to patients, ensuring their comfort during rehabilitation sessions.
  • Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
  • Physically fit to assist immobile, injured, and frail patients
  • Other non-clinical duties such as: keeping the clinic clean, inventory, scheduling and cancellation appointment, answering calls.
  • Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
  • Contributed to positive team dynamics by collaborating effectively with colleagues and assisting peers when necessary.

Volunteer Soccer Coach

Wheeling Park District
04.2023 - 10.2023
  • Teach the fundamental soccer skills to 5yr old's such as: passing, kicking, and dribbling
  • Built team oriented games to create a good atmosphere in our group
  • Explain how and why good sportsmanship is very important in sports
  • Played fun games in order to create enjoyment while playing the game
  • Create fun but 'challenging' training in order to get better as they get older
  • Overall, my goal as a coach was to have them enjoy playing the game but also teach them fundamental skills that is required to play the game but most importantly to love the game and keep playing as they get older.
  • Promoted sportsmanship values among players by emphasizing respect for opponents, officials, teammates, coaches, and themselves throughout each season.
  • Developed and led age- and ability-appropriate soccer training drills.
  • Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.

Student Rehab Trainer

Western Illinois University
08.2019 - 12.2019
  • Provided rehab exercises for elderly population
  • Designed specific workouts for clients
  • Collaborated with others to discuss new wellness programs opportunities
  • Interact with elderly, greeting them with positive attitude, friendly behaviors, and being polite
  • Inventoried training supplies and medical equipment.
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Monitored participant workflow and behaviors throughout training process.
  • Developed effective training plans based on department needs and objectives.

Student Personal Trainer

Western Illinois University
08.2019 - 12.2019
  • Trained clients effectively and built dynamic customer relationships, which cut learning time in half
  • Arranged motivational exercise programs to promote healthy lifestyle choices
  • Create specific workout plan for client that would reach personal fitness goals
  • Created fitness routines to motivate clients to remain in wellness programs
  • Provided clients with educational information, including materials on preventative care, nutrition, body mechanics, fitness, stress management and ergonomics
  • Created individual workout routines based on member fitness level
  • Conducted pre workout screening levels by taking Bp, Hr, MAx Hr, Resting Hr, Weight, Height, BMI
  • Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Promoted safe and inclusive environment for club clients and members.
  • Implemented new and creative exercise routines to keep participants motivated.

Customer Service Associate

Pauly Acura
02.2017 - 08.2019
  • Greet customers in a friendly manner, perform other tasks that my manager required me to do
  • I had great customer service since I would try to help them in a every way I could and make sure that they were happy with our service
  • Supported company and clients, including addressing inquiries, resolving issues and managing customer relations
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor
  • Interviewed customers regarding issues and reported feedback to management team
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
  • Cultivated lasting client relationships through consistent reliability and dedication towards achieving mutually beneficial results.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

Bachelor of Science - Exercise Science

Western Illinois University
Macomb, IL
05.2020

Associate of Arts - Kinesiology

Harper College
Palatine, IL
12.2016

High school diploma -

Wheeling High School
Wheeling, IL
06.2014

Skills

  • Excel
  • Microsoft PowerPoint
  • Personal Training (1 year)
  • Customer Service
  • Conditioning programs (1 year)
  • Fitness routines (1 year)
  • Administrative Support
  • Patient Relations
  • Patient Assessment
  • Team building
  • Attention to Detail
  • Patient greeting
  • Patient check-in
  • Caring and Empathetic
  • Sports Coaching (1 year)
  • Appointment Scheduling

Awards

First Generation Student Award, 11/2019, Awarded a nomination for being one of the first generation Latino/Hispanic students to graduate in Exercise Science from the kinesiology department

Hobbies

Playing soccer, working out, running, hiking, drawing, and watch movies/show series on netflix.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Volunteer Soccer Coach

Wheeling Park District
04.2023 - 10.2023

Rehabilitation Technician

Illinois Bone & Joint Institute
01.2021 - Current

Student Rehab Trainer

Western Illinois University
08.2019 - 12.2019

Student Personal Trainer

Western Illinois University
08.2019 - 12.2019

Customer Service Associate

Pauly Acura
02.2017 - 08.2019

Bachelor of Science - Exercise Science

Western Illinois University

Associate of Arts - Kinesiology

Harper College

High school diploma -

Wheeling High School
Juan Hernandez