Juan Hernandez
Palatine,IL
Summary
Proven leader with a track record of enhancing operational efficiency at FedEx through innovative warehouse solutions and team collaboration. Skilled in inventory control and fostering customer engagement, demonstrating both hard and soft skills. Achievements include significantly improving productivity and safety protocols, underpinned by a strong foundation in problem-solving and reliable service delivery.
Overview
22
22
years of professional experience
Work History
Warehouse Handler
FedEx
Wheeling, IL
09.2024 - Current
- Evaluated and implemented new warehouse technologies to further increase efficiency and productivity levels.
- Maximized storage capacity with effective pallet stacking techniques while adhering to weight limits and safety guidelines.
- Maintained a safe work environment by adhering to safety protocols and promptly addressing hazards.
- Enhanced warehouse efficiency by streamlining package sorting and labeling processes.
- Operated various types of material handling equipment safely, contributing to the smooth flow of operations within the warehouse.
- Assisted in the training and mentoring of new team members, fostering a positive work culture centered around collaboration and continuous improvement.
Restaurant Manager
Bendita Cocina
Palatine, IL
09.2009 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Purchased food and cultivated strong vendor relationships.
- Collaborated with clients to create customized menus tailored to their specific preferences and needs.
Server
Amici Italian Restaurant
Niles, IL
06.2006 - 08.2009
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Painter
Smith Painting Company
Santa Ana, CA
07.2002 - 05.2006
- Evaluated and implemented new warehouse technologies to further increase efficiency and productivity levels.
- Maximized storage capacity with effective pallet stacking techniques while adhering to weight limits and safety guidelines.
- Maintained a safe work environment by adhering to safety protocols and promptly addressing hazards.
- Enhanced warehouse efficiency by streamlining package sorting and labeling processes.
- Operated various types of material handling equipment safely, contributing to the smooth flow of operations within the warehouse.
- Assisted in the training and mentoring of new team members, fostering a positive work culture centered around collaboration and continuous improvement.
Education
El Monte High School
El Monte, CA06.2001
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Organization and prioritization
- Adaptable
- Customer Service
- Problem-Solving
- Reliable and Responsible
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Handler
FedEx
09.2024 - Current
Restaurant Manager
Bendita Cocina
09.2009 - Current
Server
Amici Italian Restaurant
06.2006 - 08.2009
Painter
Smith Painting Company
07.2002 - 05.2006
El Monte High School