Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juan Hernandez Jr

Pasadena,TX

Summary

Experienced QC Tech with over 14 years of experience in Soft Drink Industry. Excellent reputation for resolving problems and improving product satisfaction. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

27
27
years of professional experience

Work History

Quality Control Technician

Pepsi Beverages
Houston, TX
04.2008 - Current
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Inspected finished products to verify quality and disposed of items that did not meet safety requirements.
  • Determining root causes of deviations and non-conforming results and implementing appropriate corrective and preventive actions throughout the product development process.
  • Safeguard customer product quality standards by delivering the best quality possible.
  • Reported problems and concerns to management.
  • Performed routine maintenance and calibration on all testing equipment.
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks, and inventory forms.
  • Provided training to all new onboarding team members.
  • Perform Flavor changeover on 2 different bottle lines.
  • Performed thorough inspections of BIB materials, Syrups, and outgoing products.
  • I am also a Certified Batcher, Micro Tech, and Water Room Tech I support these positions when needed.

Department Supervisor

Toy R Us
Friendswood, TX
04.2006 - 05.2008
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Evaluated 10 employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Worked with management team to implement proper division of responsibilities.
  • Developed training, task, and process guidelines and communicate clear and concise directions to employees.
  • Created successful work schedules for each team member to maintain deadlines and fully staffed shifts.
  • Interviewed, hired, and trained new employees for production positions.
  • Consistently met quarterly sales goals and increased customer retention rate year-over-year.
  • Introduced team contests and goals to enhance productivity and improve employee morale.

Co-General Manager

Wendy's Restaurants
Houston, Texas
02.1995 - 11.2005
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Organized budgets, oversaw P&Ls, and achieved margin targets consistently to stay on track with growth plans.
  • Reduced costs, managed delivery schedules, and performed risk analysis to improve overall profitability.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Reduced corporate risk by managing shrink processes and controlling inventory levels.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.

Education

GED -

San Jacinto College District
Pasadena, TX
05.1995

Skills

  • Finished Goods Inspection
  • Testing Procedures
  • Quality Sops Development
  • Calibration Standards
  • Production Monitoring and Assessment
  • QC Logbooks
  • Water Purification Systems
  • Critical Thinking
  • Sample Checking
  • Quality Assurance and Control
  • Quality Issue Identification

Languages

Spanish
Native or Bilingual

Timeline

Quality Control Technician

Pepsi Beverages
04.2008 - Current

Department Supervisor

Toy R Us
04.2006 - 05.2008

Co-General Manager

Wendy's Restaurants
02.1995 - 11.2005

GED -

San Jacinto College District
Juan Hernandez Jr