Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
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Juan Herrada

Juan Herrada

Centennial

Summary

Dynamic business development executive with a proven track record at DAWSON, excelling in client relationship management and strategic decision-making. Achieved significant revenue growth by leveraging analytical business insights and fostering collaborative team management. Recognized for developing customized solutions that enhance customer satisfaction and drive repeat business.

Overview

16
16
years of professional experience

Work History

Business-development-executive

DAWSON
07.2022 - Current
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Increased client base by identifying and pursuing new business opportunities through market research and networking.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
  • Delivered presentations at industry conferences, raising company profile and attracting potential clients.
  • Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
  • Negotiated contracts with key stakeholders, resulting in favorable terms for the company and long-term partnerships.
  • Created compelling proposals that demonstrated the unique value of our products/services while addressing client needs and expectations.
  • Managed a portfolio of accounts, ensuring timely delivery of products/services while maintaining high levels of customer satisfaction.
  • Conducted competitor analysis to identify gaps in the market and capitalize on untapped opportunities.
  • Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
  • Established a robust sales pipeline by consistently identifying, qualifying, and nurturing leads through various outreach methods.
  • Negotiated client contracts and agreements to cultivate profitable business transactions.
  • Generated revenue growth by developing and executing targeted sales strategies to expand market share.
  • Enhanced data-driven decision-making, implementing advanced analytics tools across business units.
  • Streamlined internal processes for efficiency, implementing new CRM software across organization.

Deputy Director of Operation and Maintenance

DAWSON
01.2021 - 06.2022
  • Fostered a positive work environment by promoting collaboration, transparency, and open communication among team members.
  • Developed strategic plans to achieve organizational goals, ensuring alignment with company''s mission and vision.
  • Monitored performance metrics, analyzing trends to identify areas requiring attention or improvement.
  • Coordinated cross-functional teams to successfully execute large-scale projects on time and within budget constraints.
  • Oversaw project management efforts, ensuring timely completion of projects within allocated budgets and scope.
  • Collaborated with accounting and finance departments to accomplish key objectives.
  • Collaborated with [Type] and [Type] agencies to accomplish key objectives.
  • Collaborated with other department heads to ensure smooth functioning of organizational activities.
  • Improved coordination and communications across organization to increase operational efficiency.
  • Ensured regulatory compliance across all departments through diligent monitoring of policies, procedures, documentation requirements.
  • Optimized team productivity by providing ongoing training and support for staff members.
  • Enhanced communication within the organization through regular interdepartmental meetings and updates.
  • Prepared and submitted accurate, timely management and financial reports and project budgets in [Software].
  • Managed budgets and financial resources effectively, optimizing resource allocation for maximum impact.
  • Implemented technology solutions that improved workflow efficiency and reduced operational costs.
  • Liaised between organization and affiliates and managed networking relationships with funders, partners and vendors.
  • Developed thought leadership around specific topics and emerging practice areas in support of budget, financial and operational goals.
  • Increased overall efficiency by identifying areas of improvement and implementing necessary changes.
  • Evaluated program effectiveness using data-driven approaches, making adjustments as needed to optimize results.
  • Determined agenda, developed plans and oversaw implementation of programs and updates.
  • Directed [Type] program operations and future plans.
  • Advanced professional development opportunities for staff members through targeted training programs designed to build skills essential for success in their roles.
  • Negotiated and administered vendor contracts in strict compliance with corporate policy and procedures.
  • Modernized operations with strategic process improvements.
  • Cultivated strong relationships with external partners to facilitate successful collaborations on joint projects.

Business Development Manager

DAWSON
01.2018 - 12.2020
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.
  • Represented company and promoted products at conferences and industry events.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
  • Conducted comprehensive market research and analysis to identify emerging trends and potential areas of expansion.
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
  • Kept meticulous client notes and updated account information in company databases.
  • Leveraged industry events to network with potential clients, generating significant brand exposure and driving new business acquisition efforts.
  • Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for the sales pipeline.

Deputy Operations Manager

DAWSON
10.2013 - 12.2017
  • Increased customer satisfaction with timely resolution of issues and proactive communication.
  • Enhanced operational efficiency by streamlining processes and implementing cost-saving measures.
  • Streamlined the onboarding process for new hires by developing a comprehensive orientation program that familiarized employees with company culture, policies, and best practices.
  • Oversaw vendor relationships and negotiated contracts that yielded significant cost savings for the organization without sacrificing quality or service levels.
  • Led change management initiatives, ensuring smooth transitions during organizational restructuring efforts.

Construction Site Manager

Weston Solutions Inc.
02.2009 - 09.2013
  • Reduced costs for multiple projects, optimizing budgets through strategic material sourcing and vendor negotiations.
  • Minimized project disruptions due to unforeseen issues with proactive contingency planning efforts.
  • Conducted regular site inspections to ensure quality standards were upheld throughout each phase of the construction process while minimizing potential hazards on-site as well as delays in progress timelines.
  • Delivered high-quality results, ensuring rigorous adherence to building codes and safety regulations on all sites.

Education

No Degree - Special Education

College of DuPage
Glen Ellyn, IL

No Degree - Project Management

Colorado Technical University
Colorado Springs, CO

Skills

  • Organizational strategy development
  • Client relationship management
  • Collaborative team management
  • Strategic decision-making
  • Analytical business insights
  • Mentorship development
  • Problem-solving expertise
  • Data-driven market insights

Accomplishments

  • Career Sales total of over 216M, over 2.3B in IDIQ capacity, and 53M in Directed 8a Awards
  • Serviced as Construction Superintendent for 95M rapid response civil project- USACE Honolulu- Temp Housing Project- 2024
  • Assisted in record sales of 500M - 2023
  • Establishing OM services as a Business Line- 2021
  • Lead Sales in Company from 2018-2020
  • Member of inaugural Leadership class at DAWSON- 2017
  • Project Manager for DAWSON's first OCONUS project in Thule Greenland- 2016
  • Create Safety Program for DAWSON -2015
  • Established DAWSON operation in Colorado Springs- 2013

Additional Information

  • Active DOD Top Secret Level Clearance - 2024
  • Secret Level Clearance- Est. 2010

Timeline

Business-development-executive

DAWSON
07.2022 - Current

Deputy Director of Operation and Maintenance

DAWSON
01.2021 - 06.2022

Business Development Manager

DAWSON
01.2018 - 12.2020

Deputy Operations Manager

DAWSON
10.2013 - 12.2017

Construction Site Manager

Weston Solutions Inc.
02.2009 - 09.2013

No Degree - Special Education

College of DuPage

No Degree - Project Management

Colorado Technical University

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