Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juan Herrera

Pasadena,TX

Summary

Parts Coordinator at Caliber Collision with expertise in inventory management and parts procurement. Skilled in leveraging technical documentation to improve customer satisfaction and optimize operational efficiency. Proficient in audio/video system integration, showcasing strong problem-solving abilities and dedication to service excellence. Experienced in assessing maintenance and repair needs, facilitating service orders, and providing accurate cost and time estimates for automotive services.

Overview

29
29
years of professional experience

Work History

Parts Coordinator

Caliber Collision
Humble, TEXAS
09.2024 - Current
  • Established individual parts inventory levels to balance stock for maximum inventory turns.
  • Provided assistance to dealer service technicians, outside mechanics and wholesale parts shops.
  • Verified incoming shipments against purchase orders to ensure accuracy of delivery.
  • Generated invoices upon completion of outgoing shipments.
  • Received, examined and reshelved returned parts.
  • Performed scheduled inventory audits per to verify accuracy and product availability.
  • Reviewed and understood various technical documentation to make accurate parts selections.
  • Utilized parts management software for inventory tracking and order processing.
  • Compiled information related to part numbers, descriptions, suppliers into an electronic database.
  • Sorted incoming packages into proper storage locations within the warehouse.
  • Conducted regular inventory audits to maintain accuracy and accountability.

Double Agent HT Installer

Best Buy / Geek Squad
Houston, Tx
04.2004 - 04.2024
  • As a In-Home Installation Technician, I was responsible for delivering, Installing integration, and troubleshooting new and old Audio/Video equipment in home Such as home theater, computing, smart home and networking as well as security system installation.
  • Outside of delivery and installing, I would find the right solutions for customers life and technology needs based on lifestyle questions.
  • Installed and configured home theaters, instructing consumers on proper equipment usage.
  • Oversaw reservation and distribution fo audio-visual equipment and spaces.
  • Built strong rapport with customers to foster confidence in system installations.
  • Diagnosed technical problems related to AV equipment malfunctions and took corrective action accordingly.
  • Monitored audiovisual signals for quality control purposes.
  • Identified, diagnosed, and resolved problems with media systems.
  • Calibrated audiovisual systems to ensure optimal performance.
  • Utilized industry best practices in pulling low-voltage cabling.
  • Maintained and troubleshot audiovisual equipment, including projectors, sound systems, microphones, amplifiers, mixers, and associated cables.
  • Performed preventive maintenance on all AV equipment as needed.
  • Repaired faulty equipment such as speakers, amplifiers and other components when needed.
  • Followed specifications to pull and terminate cables.
  • Tested newly installed audio-visual systems prior to use by clients.
  • Worked effectively in team environments to make the workplace more productive.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Repossession Agent Helper

ARB automobile recovery bureau
Houston, Tx
11.2002 - 03.2004
  • Assist in locating vehicles for recovery, as well as taking inventory of vehicle and content.
  • Collaborated with lenders, law enforcement agencies, legal counsels, clients, and debtors in order to ensure successful recoveries.
  • Drove company vehicle safely during transport of recovered assets.
  • Assisted other agents by providing support during complex cases.
  • Completed day-to-day duties accurately and efficiently.

Volkswagen Line Inspector

Turning Basin Service
Houston, Tx
02.1998 - 08.2002
  • Inspection of new vehicle that have been exported. For body and paint defects.
  • Inspected, tested and measured materials for conformance to specifications and regulatory requirements.
  • Identified production concerns and worked with supervisors to understand and remedy situations.
  • Identified non-conforming parts on the production line and documented findings in reports.
  • Marked materials with grade or acceptance status.
  • Inspected products for defects, ensuring that all items met quality standards.

Paint Prep Technician / Painter (parts)

Auto Nation Recon
Missouri city, Tx
02.1996 - 04.1998
  • Preparing vehicles, reconditioning and paint as well as painting parts.
  • Reported any non-conformances found during inspection activities in writing immediately to management.
  • Assisted production personnel with troubleshooting issues on the assembly line.
  • Operated a variety of hand tools, power tools and other equipment as needed for projects.
  • Cleaned and sanitized work areas in accordance with safety protocols.
  • Ensured that all safety rules and regulations were followed at all times during production runs.
  • Used equipment, techniques and tools for task completion.
  • Prepared surfaces by washing, scraping, sanding, and patching holes.
  • Inspected painted surfaces for defects such as cracking, blistering, or fading.
  • Consulted with clients regarding colors and finishes.
  • Applied primers and sealers to prepare new surfaces for painting.
  • Applied paint with brushes, rollers, spray guns, or other equipment.
  • Mixed paints to desired color and texture.
  • Selected appropriate paint colors based on customer preferences.
  • Identified surface to be covered and characteristics of finish to properly select roller, power sprayer and right size brush.
  • Mixed and applied paints, varnishes and sealants to promote lasting finish.
  • Performed series of surface preparation techniques to maximize paint durability.
  • Documented all inspection results accurately in accordance with established guidelines.
  • Developed comprehensive checklists for use during inspections to ensure nothing was missed.
  • Performed regular maintenance checks on production lines to identify any issues needing repair or replacement.
  • Inspected finished goods prior to shipment to guarantee they meet company standards.
  • Conducted quality control inspections on automotive parts, ensuring products met industry standards and specifications.

Painter Helper

Gene Hamon ford
Texas City, TX
  • Prepping cars for paint.

Education

High school -

Charles h . Milby high school
Houston, TX
05.1986

Skills

  • Inventory management
  • Parts ordering
  • Technical documentation
  • Equipment installation
  • Audio/video integration
  • Customer relationship management
  • Quality control
  • Customer service
  • Data entry
  • Team collaboration
  • Effective communication
  • Safety compliance
  • Shipping procedures
  • Parts documentation
  • Invoice processing
  • Customer relations
  • Reviewing deliveries
  • Ordering parts
  • Returns processing
  • Email and phone communication
  • Attention to detail

Languages

Spanish

Timeline

Parts Coordinator

Caliber Collision
09.2024 - Current

Double Agent HT Installer

Best Buy / Geek Squad
04.2004 - 04.2024

Repossession Agent Helper

ARB automobile recovery bureau
11.2002 - 03.2004

Volkswagen Line Inspector

Turning Basin Service
02.1998 - 08.2002

Paint Prep Technician / Painter (parts)

Auto Nation Recon
02.1996 - 04.1998

Painter Helper

Gene Hamon ford

High school -

Charles h . Milby high school

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