Juan Herrera
Waukegan,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Associate/Team Leader
LEGO Brand Retail
08.2022 - Current
- Trained and developed new sales team associates in products, selling techniques, and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Conducted regular meetings with the team to review progress against goals, address challenges, and celebrate successes together.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
- Enhanced customer satisfaction by resolving complex issues promptly and providing exceptional service.
- Contributed to team objectives in fast-paced environment.
Sales Associate
Target
08.2020 - 01.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Managed efficient cash register operations.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Waukegan High School
Waukegan, ILCNA Certified -
College of Lake County
Grayslake, ILSkills
- Team management
- Teamwork and collaboration
- Problem-solving
- Listening skills
- Strategic planning
- Friendly and outgoing
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate/Team Leader
LEGO Brand Retail
08.2022 - Current
Sales Associate
Target
08.2020 - 01.2021
Waukegan High School
CNA Certified -
College of Lake County