Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic

Juan Hinojosa

Richland Hills,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Retail Associate

Walmart online grocery
Richland Hills, United States Of America
12.2020 - Current
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Engaged with customers to determine appropriate items to fit needs.
  • Helped customers by answering questions and locating merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Assisted teammates with daily tasks during peak periods.
  • Scanned items when pulling from shelves to update system stock information.
  • Greeted customers and answered product or service questions.
  • Asked store associates for help locating missing products.

Fast Food Crew Member

Wendys Fast Food
Richland Hills, TX
05.2017 - 10.2020
  • Followed company safety standards for food quality and sanitation procedures.
  • Served orders to customers at windows, counters and tables.
  • Kept customer and food preparation areas clean and well-organized.
  • Completed side tasks by restocking condiments and cleaning refrigerators.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Prepared items according to written or verbal orders, working on several different orders.
  • Quickly and efficiently processed payments and made accurate change.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Worked with teammates and openly invited coaching from management team.
  • Operated grills, deep fryers and griddles safely to avoid accidents or injury.
  • Verified orders and bagged items for easy transport.
  • Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
  • Answered customer questions about food preparation, responding to ingredient and allergen concerns.
  • Made and served coffee, tea and fountain drinks.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Promoted food items, beverages and desserts to increase sales.
  • Reviewed contents on food trays to check complete order.
  • Mastered point-of-service computer system for automated order taking.
  • Modified requested menu items in POS system to customize orders.
  • Measured ingredients according to specified recipes to reduce waste.

Education

High School Diploma -

Tarrant County College District
Fort Worth, TX

Skills

  • Able to Lift 75 Lbs
  • Cleaning and Sanitizing
  • Teamwork
  • Truck Unloading
  • Customer Assistance
  • Order Processing

Languages

English
Professional
Spanish
Professional

Hobbies

  • My only hobby is going to the gym

Timeline

Retail Associate

Walmart online grocery
12.2020 - Current

Fast Food Crew Member

Wendys Fast Food
05.2017 - 10.2020

High School Diploma -

Tarrant County College District

Similar Profiles

CREATE PROFILE
Juan Hinojosa