JUAN JIMENEZ
Harrisburg,PA
Summary
Resourceful Assistant Manager with a track record of high productivity and efficient task completion. Skilled in team leadership, operational management, and delivering excellent customer service. Strong communication, problem-solving, and time management abilities that contribute to smooth operations and positive team dynamics.
Overview
9
9
years of professional experience
Work History
Assistant Manager
AutoZone
Harrisburg, PA
01.2023 - Current
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Facilitated interdepartmental communication by attending meetings or providing updates.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Maintained record of inventory and performed regular cycle counts in order to maintain correct inventory.
Warehouse Lead
Amazon
Carlisle, PA
03.2022 - 12.2022
- Ensured accuracy of inventory records and maintained accurate stock levels in the warehouse.
- Developed processes for training new staff members on safety protocols and proper use of equipment.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
- Staged and sorted products for loading.
Member Service Representative
ACAC
West Chester, PA
09.2019 - 03.2020
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Performed cash handling duties such as deposits and withdrawals for members' accounts.
Package Handler
FedEx Ground
Middletown, PA
03.2017 - 03.2019
- Ensured compliance with postal regulations regarding hazardous materials handling.
- Assisted in training new employees on package handling processes.
- Managed time efficiently to meet or exceed productivity targets.
Mechanic
Sutliff Volkswagen
Harrisburg, PA
02.2016 - 01.2017
- Performed computerized alignments of diverse vehicles
- Utilized standard procedures to conduct accurate emissions tests
- Completed standard inspections to assess wear and damage to vehicles
Education
Bachelor’s Degree - Business Management
West Chester University
West Chester, PA12-2021
Skills
- Dependable and reliable
- Detail-oriented
- Strong communication skills
- Adaptive team player
- Employee Scheduling
- Employee Performance Evaluations
- Staff Development
- Orientation and training
- Decision-making
- Fast learner
- Time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Assistant Manager
AutoZone
01.2023 - Current
Warehouse Lead
Amazon
03.2022 - 12.2022
Member Service Representative
ACAC
09.2019 - 03.2020
Package Handler
FedEx Ground
03.2017 - 03.2019
Mechanic
Sutliff Volkswagen
02.2016 - 01.2017
Bachelor’s Degree - Business Management
West Chester University
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