Juan Jimenez
Salt Lake City,UT
Summary
Experienced full stack developer proficient in HTML, CSS, JavaScript, Node.js, and React. Skilled in designing and deploying complex backend systems, web services, and databases. Detail-oriented and organized, excels in fast-paced environments, meeting tight deadlines while ensuring code quality. Enthusiastic team player with advanced problem-solving skills and a collaborative mindset. Offers 2 years of valuable experience in software development and integration.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Relationship Manager
Select Portfolio Servicing
07.2020 - Current
- Managed approximately 50-70 incoming and outgoing calls, emails, and faxes per day.
- Strengthened client relationships by actively listening to their needs and providing tailored financial solutions.
- Collaborated with cross-functional teams for seamless management of high-profile accounts, resulting in improved customer satisfaction.
- Implemented effective communication strategies to maintain ongoing dialogue with clients, fostering long-term partnerships.
- Identified new business opportunities through diligent market research and analysis, contributing to increased revenue growth.
- Enhanced document organization by implementing comprehensive filing system for easy access and retrieval.
- Reduced errors in documentation by conducting thorough quality checks and proofreading tasks prior to submission.
- Enhanced document review efficiency by streamlining processes and implementing new organizational strategies.
Lead Account Specialist
Discover Bank
07.2018 - 07.2020
- Helped 20-30 customers per day with financial decision making and investment opportunities.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Streamlined account management processes for increased efficiency and accuracy in financial reporting.
- Collaborated with sales team to upsell products and services, resulting in higher revenue generation.
- Developed customized financial solutions for clients, addressing their unique needs and concerns.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Enhanced branch sales through cross-selling bank products and services to customers.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Assisted customers in opening new accounts, facilitating smooth onboarding process for new clients.
- Collaborated with team members to achieve monthly sales targets and provide exceptional service to customers.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
Geek Squad Agent
Alorica
07.2017 - 07.2018
- Enhanced system performance by diagnosing and resolving hardware and software issues.
- Tech support for 30-40 members per day.
- Streamlined troubleshooting processes for increased efficiency and reduced downtime.
- Enhanced network security by designing and implementing firewall configurations and policies.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
Education
Bachelor of Science - Computer Science
Wilmington University
New Castle, DE12.2028
High School Diploma -
East High School
Salt Lake City, UT06.2012
Skills
- JavaScript(ES6)
- HTML/CSS/GIT
- Nodejs/Expressjs
- MERN stack
- Bootstrap
- JSON
- React Native
- MySQL/NoSQL
- OOP
- Agile Development
- Computer Science Fundamentals
- Project Management
- JavaScript Framework Management
- Scrum Methodology
- Software Process Management
- Strong Relationship Skills
- Problem-Solving Skills
Certification
- Full Stack Developer, University of Utah - 2023-2024
- Front-End Development, META - 2023
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Projects
Project Title: Fitness App (Project Manager)
Description: Our all-in-one solution for healthy eating and effective workouts. Access personalized recipes and exercise options to fuel your fitness journey.
Technologies used: Javascript, Axios, JQuery, Ninja Exercise API, Edaman API, Tailwind CSS
Link: https://jjthedev.github.io/Fitness-App/
Project Title: The Plug
Description: The Plug event planner offers a streamlined dashboard for users to explore upcoming events, seamlessly displaying event details in centered modals upon a simple click, enhancing the overall user experience.
Technologies used: JSON, Dynamic JavaScript, Node.js, Express.js, Sequalize, Handlebars.js, Tailwind CSS
Repository Link: https://github.com/Krich2022/The_Plug
Project Title: Econome
Description: Our goal is to provide an easy way for a user to view and interact with their budgeting needs. A user can sign up for an account, log in to the account, and create/view a budget that pertains to their needs! Once a budget is created, categories can be added to that budget(cost of living, groceries, automotive, etc.), and transactions (gas, takeout, Netflix) can be added to those categories. This provides for a very easy and interactive way to visualize your money.
Technologies used: Excalidraw, Tailwind CSS, Node.js, MySQL/Sequalized ORM, API keys, GET & POST, Authentication, Bootstrap
Link: https://econome-rqta.onrender.com/
Timeline
Relationship Manager
Select Portfolio Servicing
07.2020 - Current
Lead Account Specialist
Discover Bank
07.2018 - 07.2020
Geek Squad Agent
Alorica
07.2017 - 07.2018
Bachelor of Science - Computer Science
Wilmington University
High School Diploma -
East High School