JUAN JOSE ORANTES
Houston
Overview
11
11
years of professional experience
1
1
Certification
Work History
Used Car Director
Easy Honda
02.2024 - 12.2024
- Planned forecasts and sales objectives using sales assumptions based on prior sales, local economic outlooks and industry factors.
- Built a high-performing sales team through effective recruitment, training, and performance management strategies.
- Streamlined inventory management processes, ensuring optimal levels of stock availability and reducing carrying costs for the dealership.
- Spearheaded cross-departmental initiatives to improve overall dealership performance, resulting in increased profitability.
Used Car Director
Ken Garff Automotive
01.2020 - Current
- Supervised vehicle inspections prior to sale to guarantee quality standards were met
- Conducted regular performance reviews with staff members to assess progress towards goals
- Provided training sessions for new employees on sales techniques, product knowledge, and customer service
- Maintain a monthly goal of 110 used cars a month with an average pvr $2200 before pack
- Lead and hold used car team accountable by having 1:1 with each sales person and maintain a 11% digital retail closing percentage
- Analyzed market trends to anticipate customer needs and adjust pricing accordingly for optimal profits
- Submit and attain financing for our customers
Sales Manager
Ken Garff Automotive
01.2020 - 04.2022
- Managed customer accounts and customer relationships
- Established relationships with key customers, providing personalized service and support
- Provided coaching and feedback to staff on an ongoing basis in order to improve job performance
- Held daily check-ins with team members to set objectives and monitor progress
- Conducted regular training sessions with sales team members to ensure effective sales techniques were used
- Managed a team of 10+ sales representatives across multiple markets
Special Finance Manager
Davis Chevrolet
10.2017 - 12.2019
- Responsible for our 70% of special finance
- Responsible to mantain relationship with our captive lender ( GM Financial)
- Maximize aftermarket and warranties penetration, always stay above goal of back end products
Internet Sales Consultant
Davis Chevrolet
08.2016 - 07.2017
- Led and coached internet sales team to assist with prospecting, negotiating and closing deals
- Trained staff members on best practices for handling inquiries from customers via phone or email
- Developed and implemented innovative online sales strategies to drive traffic and increase conversions
- Targeted outbound calls to leads and prospects that previously engaged with company
Sales Associate
Sears
01.2014 - 06.2016
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Performed cleaning tasks, keeping store neat and organized
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
- Organized merchandise displays to promote higher levels of customer engagement
- Handled customer complaints and inquiries in a courteous and efficient manner
Education
Bachelor of Science - Accounting
University of Houston
Houston12.2014
High School Diploma -
Strake Jesuit Preparatory
Houston06.2011
Certification
GMF Finance Manager Certification
Languages
Spanish
Native or Bilingual
Timeline
Used Car Director
Easy Honda
02.2024 - 12.2024
Used Car Director
Ken Garff Automotive
01.2020 - Current
Sales Manager
Ken Garff Automotive
01.2020 - 04.2022
Special Finance Manager
Davis Chevrolet
10.2017 - 12.2019
Internet Sales Consultant
Davis Chevrolet
08.2016 - 07.2017
Sales Associate
Sears
01.2014 - 06.2016
Bachelor of Science - Accounting
University of Houston
High School Diploma -
Strake Jesuit Preparatory
GMF Finance Manager Certification