Juan Latz
Parachute,CO
Summary
Inspiring manager with extensive experience in [Type] product industries and [Number] years of experience in leadership roles. Skilled at decreasing downtime and spending while increasing sales and customer satisfaction. Organized and dedicated to streamlining procedures.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Area Business Manager
Einsteins Bros Bagels
Grand Junction, CO
06.2023 - Current
- Developed and implemented sales strategies to increase market share.
- Conducted training sessions for new staff members on product knowledge and customer service skills.
- Managed the development of long-term relationships with key customers.
- Maintained detailed records of sales activities, including daily call reports, weekly forecasts, and monthly performance metrics.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction levels remain high.
- Monitored competitor activity within the assigned territory to determine appropriate pricing models for products and services offered by the company.
- Participated in regular meetings with senior management teams to provide updates on progress towards achieving objectives.
- Having to supervise 4 stores in two different states .
General Manager
Einsteins Bros Bagels
Grand Junction, Colorado
01.2022 - 06.2023
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Landscape Maintenance Foreman
Good Earth
Carbondale, CO
05.2021 - 01.2022
- Starting working as a maintenance person, quick work my way up to be a foreman, and take some projects in charge, also I was heping on HR duties and.
- Developed and implemented landscape maintenance plans according to customer requirements.
- I was recognized with secret skills award for helped multiples areas.
General Manager
McDonald's Restaurant
Rifle, CO
06.2020 - 03.2021
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Working with this company I was able to succeed on my previous store at the point be promoted to a high volume store having to managed over 48 employees in roster,
General Manager
McDonald's
Avon
05.2015 - 06.2020
- Complete oversight of restaurant leading people, profits and processes
- Build a cohesive, high performing team including recruiting, hiring, training, mentoring and retaining departmental managers, shift leaders and crew members
- Managed a 1.7m dollar annual budget
- Monitored and ensured staff adhered to all company policies and procedures
- Coordinated schedules and assigned employees' shifts
- Responsible for profit and loss control
- Processed payroll
- Consistently achieved sales goals
- Responsible for upholding required health and safety standards
- Hired and trained to have and average of minimum 20 employees at the time.
Education
High school diploma - Finance
University of Chicago
05.2008
Skills
- Financial Analysis
- Financial Planning
- General Ledger Accounting
- Financial Report Writing
- Payroll management
- Profit & Loss
- Leadership
- Supervising experience
- Customer service
- Territory Management
- Operations Management
- Sales management
- Brand Development
- Sales Reporting
- New Hire Onboarding
Certification
- Gm, 12/01/16, Present
- ServSafe, 03/01/15, 03/01/23, The ServSafe Manager Certification verifies that a manager or person-in-charge has sufficient food safety knowledge to protect the public from foodborne illness. ... The ServSafe Manager Certification is accredited by the American National Standards Institute (ANSI) under the Conference for Food Protection Standards.
Timeline
Area Business Manager
Einsteins Bros Bagels
06.2023 - Current
General Manager
Einsteins Bros Bagels
01.2022 - 06.2023
Landscape Maintenance Foreman
Good Earth
05.2021 - 01.2022
General Manager
McDonald's Restaurant
06.2020 - 03.2021
General Manager
McDonald's
05.2015 - 06.2020
High school diploma - Finance
University of Chicago