Juan Lopez
Brooklyn,NY
Summary
Responsible and motivated recent graduate with excellent research, technical, and problem-solving skills ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Customer Service Associates
City Acress Market
BROOKLYN, NY
02.2023 - Current
- Handled cash register operations accurately during peak times.
- Managed multiple tasks simultaneously while maintaining accuracy and attention to detail.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Kept work area neat, clean, and well-stocked at all times.
Custodian
IBEC COMPANY
BROOKLYN, NY
08.2022 - 02.2023
- In charge of the keys of various buildings, taking care of their maintenance, surveillance, cleaning, and other unskilled jobs.
- Ensured that all equipment was properly stored after use.
- Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
- Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
Restaurant Waiter
Ecuadorian restaurant
BROOKLYN, NY
06.2021 - 07.2022
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Checked on guests during meals to ensure satisfaction with each course.
- Resolved customer complaints in a polite manner according to company policy.
Teacher's Assistant
Academy for excellence in leadership
BROOKLYN, NY
07.2020 - 04.2021
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Helped teacher plan lessons utilizing various teaching strategies including hands-on activities and technology integration.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Education
Associate of Science - Business Administration
Borough of Manhattan Community College
Manhattan, NY06-2024
High school program -
Academy For Excellence in Leadership
Brooklyn, NY06.2020
Skills
- Bilingual (English and Spanish)
- Computer skills
- Customer Service
- Team Collaboration
- Administrative Skills
- File Organization
Languages
Spanish
Professional
English
Professional
Timeline
Customer Service Associates
City Acress Market
02.2023 - Current
Custodian
IBEC COMPANY
08.2022 - 02.2023
Restaurant Waiter
Ecuadorian restaurant
06.2021 - 07.2022
Teacher's Assistant
Academy for excellence in leadership
07.2020 - 04.2021
Associate of Science - Business Administration
Borough of Manhattan Community College
High school program -
Academy For Excellence in Leadership