Juan Lozano
El Paso,TX
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service but trying to build my resume and willing/able to learn. Highly organized, proactive and punctual. Works well within team settings as well as independently in any pace environment, also very proficient in communicating with others whether that be customers or coworkers.
Overview
1
1
year of professional experience
Work History
Cashier/Stocker/Cleaner
Grandys
El Paso, TX
09.2024 - 01.2025
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed sales transactions to prevent long customer wait times.
- Built and maintained productive relationships with employees.
- Answered phone calls to assist customers with questions and orders.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
Cashier/Food Runner
Southwest University Park
El Paso, TX
08.2023 - 03.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Used suggestive selling techniques to promote add-on sales.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Answered customer questions and provided store information.
- Stocked shelves with merchandise when needed.
Education
High School Diploma -
Eastwood High School
El Paso, TX06-2024
Some College (No Degree) - Kinseiology
The University of Texas At El Paso
El Paso, TXSkills
- Product restocking
- Returns processing
- Product knowledge
- Inventory control
- Cash handling
- Complaint resolution
- Customer service excellence
- Upselling
- Promotions
- Sales techniques
- Marketing strategies
- Social media marketing
- Hand-eye coordination
- Team lifting
- Physical strength
Timeline
Cashier/Stocker/Cleaner
Grandys
09.2024 - 01.2025
Cashier/Food Runner
Southwest University Park
08.2023 - 03.2024
High School Diploma -
Eastwood High School
Some College (No Degree) - Kinseiology
The University of Texas At El Paso
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