Summary
Overview
Work History
Education
Skills
Timeline
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JUAN LU

San Gabriel,CA

Summary

Enthusiastic and reliable Sales Associate, dedicated to providing excellent customer service with smile.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.

Overview

7
7
years of professional experience

Work History

Client Advisor

Tiffany & Co
Glendale, CA
03.2021 - Current
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Organized and hosted private jewelry sales events, organize logistics, hospitality venues.
  • Thrived in a fast-paced environment, handling multiple tasks simultaneously to ensure seamless customer experiences.
  • Met and exceeded sales goals by leveraging product knowledge and fostering strong client relationships
  • Trained new staff members on product knowledge, customer service protocols and procedures.
  • Planned and completed group projects, working smoothly with others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Sale Associate

Tory Burch
Glendale, CA
01.2020 - 03.2022
  • Proactive sought out customer to assist across sale floor
  • Ensure a welcoming client focused environment, which includes offering best in class service, in person, over the phone and through electronic communication.
  • Work alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Maintained records related to sales, returns and inventory availability.
  • Follow company policies, procedures and use visual techniques to maintain the visual standards.
  • Developed and maintained positive relationship with client.
  • Strong selling technique, exceeding monthly goal by 50%-100%

Senior Consultant /Executive Assistant

J&L International LLC
Pasadena, CA
10.2016 - 01.2020
  • Developed and executed the business development strategies and plans.
  • Develop community relationships and explore potential events to increase brand awareness and customer loyalty among new and existing clients.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
  • Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.

Education

Civil Engineering

Montana State University-Bozeman
Bozeman, MT
05-2013

Bachelor of Arts -

Beijing International Studies University
Beijing, China
07-2009

Skills

  • Extremely energetic, dependable, and self-motivated with high degree of collaborative work
  • Ability to present to a large group and articulate message
  • Language: Fluent English and standard Mandarin
  • Project Management
  • Microsoft Office
  • Quick Leaner with an ability to easily grasp new ideas, concepts, methods and technologies
  • Motivated in the team

Timeline

Client Advisor

Tiffany & Co
03.2021 - Current

Sale Associate

Tory Burch
01.2020 - 03.2022

Senior Consultant /Executive Assistant

J&L International LLC
10.2016 - 01.2020

Civil Engineering

Montana State University-Bozeman

Bachelor of Arts -

Beijing International Studies University

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JUAN LU