Juan Luna
Fort Worth,Texas
Summary
To obtain a position within an organization where I can utilize my technical skills, and use my experience and expertise to further my career. I am also looking forward to working with a team that is dedicated and passionate about what they do, so that together we can exceed the industry’s standards.
Overview
24
24
years of professional experience
Work History
Project Lead
Ipvision
11.2022 - 01.2024
- Enhanced client satisfaction by consistently delivering high-quality projects within budget and on schedule.
- Review project schematics, scope of work order, materials
- Mentored junior team members, fostering professional growth and increasing overall team efficiency.
- Established strong relationships with clients, leading to repeat business and positive referrals for the company.
- Optimized resource utilization by accurately forecasting project needs and allocating resources accordingly throughout the project lifecycle.
- inventory materials
- Pull cabling, terminated and tested cable runs
- Installed equipment per SOW
Technician
Reliant security
- Installed 2gig systems cp21 panel and gc3 panel, alarm.com devices: cameras indoor and outdoor, skybell door bells, kwickset door locks, thermostats including nest, 2gig, alarm.com
- Service systems and troubleshooting of different types of alarm systems, upgraded customers to best packages that accommodated customer needs
- Tracked weekly inventory and filled out contracts with customer.
Technician
Lone Star security
07.2014 - 03.2015
- Installed ADT system with pulse, zwave devices, door locks, cameras, thermostat, and lamp modules
- Filled out contracts and other paperwork as needed
- Kept track of stock inventory
- Service systems that needed repair.
Technician
Alliance protection
09.2013 - 07.2014
- Instealled security systems, upgraded customer with sales
- Serviced systems
- Kept track of all stock inventory.
Tech Manager/co-owner
Highpoint Alarm Service
08.2010 - 08.2012
- Made sure payroll was invoiced and checks were sent out, Assured contracts were up to date including insurance and license certificates
- Actively sought out new companies to run service and installs
- Scheduled jobs, kept inventory of vehicles and made sure vendors were paid
- Ran service calls, troubleshot systems and made necessary repairs
- Installed systems and assisted with home automation as well as security systems.
Tech Support Representative
Monitronics
02.2009 - 08.2010
- Answered calls and assisted technicians on the field to troubleshoot systems
- (ademco, GE, DSC, 2GIG) Assisted techs with programming issues, and programmed systems for techs either remotely online or via the phone
- Registered cell units for technicians (alarm.com, alarmnet, Telguard) making sure to meet numbers for call times and calls received
- Helped tech support department with troubleshooting room, as well as, testing new product lines.
Alarm Technician
Lone Star Security
09.2007 - 09.2008
- Installing and troubleshooting different types of burglary and fire alarm systems, ranging from Ademco, GE, DSC
- Reprogramming, testing the alarm system and educating customer on the usage of security system
- Solving problems with the alarm system and assisting customer with any issues they might have
- Making sure customer is happy with install and or activation of security system
Alarm Technician
Liberty Security
03.2006 - 07.2007
- Installing and troubleshooting different type of burglary and fire alarm systems, ranging from Ademco, GE, DSC
- Reprogramming, testing the alarm system and educating customer on the usage of security system
- Solving any problems there is with the alarm system and if the customer has any issues
- Making sure customer is happy with install and or activation of security system
Alarm Technician
ADT
05.2005 - 02.2006
- Installing and troubleshooting different type of burglary and fire alarm systems, ranging from Ademco, GE, DSC
- Reprogramming, testing the alarm system and educating customer on the usage of security system
- Solving any problems there is with the alarm system and if the customer has any issues
- Making sure customer is happy with install and or activation of security system
- Keeping truck inventory up to date by tracking all equipment usage.
Alarm Technician
Brinks Home Security
06.2002 - 03.2005
- I sold customer on the alarm system as well as the company, by having customer sign a contract
- Installing and troubleshooting burglary and fire alarm systems
- Explaining the way the system operates to the customer, running wires in the house, cleaning up
- On service calls find out what the problem is by troubleshooting complete system, repairing the problem, and or finding alternate ways of protection.
Warehouse Associate
Cardinal Health
02.2002 - 05.2002
- Responsible for accurate distribution of large volume pharmaceutical orders, Achieve Cardinal’s standard for picking productivity with in 3 days of hire date, was cross trained for packing, and assisted in training of new hires.
Maintenance Tech
Exeltech
06.2000 - 02.2002
- Performed preventive maintenance on Pick and place machines (MPS500/MPS318), Diagnosed and repaired Centech Reflo-Oven and DeHart Screen printer, prepared Maintenance and Repair manual, Maintain all records of maintenance and repairs made to equipment, Trained new hires on proper operation of equipment.
Education
High School Diploma -
Trimble Technical High School
Skills
- Bilingual (English - Spanish)
- Proficient in the following software Windows
- Certified by the Texas Commission on Private Security
- Troubleshooting
- Reading floor plans
- Reading wiring diagrams
- Time management, leadership and self motivated
- Gc3 Nortek certified installer
- Component Replacement
- Equipment Maintenance
Languages
Spanish
Native or Bilingual
Timeline
Project Lead
Ipvision
11.2022 - 01.2024
Technician
Lone Star security
07.2014 - 03.2015
Technician
Alliance protection
09.2013 - 07.2014
Tech Manager/co-owner
Highpoint Alarm Service
08.2010 - 08.2012
Tech Support Representative
Monitronics
02.2009 - 08.2010
Alarm Technician
Lone Star Security
09.2007 - 09.2008
Alarm Technician
Liberty Security
03.2006 - 07.2007
Alarm Technician
ADT
05.2005 - 02.2006
Alarm Technician
Brinks Home Security
06.2002 - 03.2005
Warehouse Associate
Cardinal Health
02.2002 - 05.2002
Maintenance Tech
Exeltech
06.2000 - 02.2002
Technician
Reliant security
High School Diploma -
Trimble Technical High School