Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juan Madrigal

Eagle Mountain,Utah

Summary

Dynamic and detail-oriented professional with extensive experience at Walmart as a Personal Shopper, excelling in customer service and inventory management. Proven ability to enhance shopping experiences through effective communication and problem-solving. Recognized for streamlining processes and consistently meeting quality goals, ensuring client satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

Personal Shopper

Walmart
04.2024 - Current
  • Curated personalized shopping experiences based on client preferences and feedback.
  • Researched and identified trends to recommend products aligned with customer needs.
  • Streamlined order processes, enhancing efficiency in product selection and delivery.
  • Managed client communications to ensure satisfaction and address any concerns promptly.
  • Conducted inventory assessments to maintain optimal stock levels for popular items.
  • Trained new team members on best practices for customer engagement and service excellence.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Tracked substitutions and informed customers of changes.

Backroom Associate

TJX Companies
08.2021 - 05.2023
  • Organized stockroom to ensure efficient access to merchandise.
  • Assisted in receiving and processing incoming shipments.
  • Maintained cleanliness and safety standards in backroom area.
  • Collaborated with team members to streamline inventory management processes.

Cashier

Cafe Rio
06.2021 - 07.2021
  • Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
  • Assisted customers with inquiries, providing outstanding service to enhance overall shopping experience.
  • Maintained cleanliness and organization of checkout area, contributing to a welcoming environment.
  • Balanced cash drawer daily, identifying discrepancies and resolving issues promptly.

Education

High School Diploma -

American Fork High School
American Fork, UT

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Heavy lifting
  • Problem-solving
  • Teamwork and collaboration
  • Multitasking Abilities
  • Multitasking

Languages

Spanish
Native or Bilingual

Timeline

Personal Shopper

Walmart
04.2024 - Current

Backroom Associate

TJX Companies
08.2021 - 05.2023

Cashier

Cafe Rio
06.2021 - 07.2021

High School Diploma -

American Fork High School

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Juan Madrigal