Juan Manuel Lugo Barroso

• Interact and observe the residents/clients and report any abnormal or unusual behavior
• Encourage and acknowledge positive and good behavior on the minors
• Build a good rapport with the residents/ clients
• Deescalate situations before they became a crisis
• Use emergency safety interventions only if needed to prevent a child harming themselves or others
• Aid or assist with any disabilities that may interfere with their daily activities ONLY IF NEEDED/NECESSARY
• Perform dormitory walk-throughs and headcounts every 30 minutes during shift to ensure safety and accountability and report to my chain of command, and/or perform walk-throughs sooner if needed to secure every residents/client safety
• Ensure a safe and clean environment for staff and residents/clients
• Give a proper report and handoff to incoming staff members
• Clean and disinfect the kitchen, dining area, restrooms, working areas, take out trash, and make sure all exit doors are ALWAYS locked
• Provided crisis intervention when required, diffusing tense situations while prioritizing the safety of all involved parties.
• Enhanced the quality of life for residents through compassionate interactions and personalized support.
• Serve the residents/clients dinner and breakfast
• Ratio when assigned to a dormitory: 1:32 families
• Assist with intakes when requested/needed
• Train new Residential Aides
• Contributed to a respectful team environment by collaborating closely with fellow aides, sharing insights gained from hands-on experience while learning from others'' expertise.
• Supported resident transitions into new living situations by offering emotional support and practical guidance during the adjustment process.
• Collaborated with healthcare professionals to develop individualized care plans for residents, addressing their unique needs and preferences.

1. Provide sustained and uninterrupted direct supervision of the children assigned to the worker from the star of the assigned shift until relieved.
2. Follow the instructions of medical-clinical staff regarding each child and inform Senior leads of information impacting the basic health and well- being of children assigned to the worker.
3. Communicate in a positive and respectful manner with children, and all agency staff including supervisors, co-workers.
4. Frequently traverse from one area of the facility to another both indoors and outdoors as needed to provide direct supervision of children.
5. Effectively communicate behavioral expectations and program regulations to children and enforce compliance with regulations and expectations by all children assigned to the worker.
6. Complete all required documentation prior to completions of shift.
7. Meet all pre-determined deadlines required by program supervisor and federal partners.
8. Communicate effectively in writing and verbally in English and Spanish.

• Monitor, collect information on people entering and leaving the building, monitor emergency exits and main entrances, making rounds every hour
• Assessed security compliance, security program organization, policies, and procedures, general risks and vulnerabilities.
• Enhanced security measures by conducting thorough risk assessments and implementing tailored security plans.
• Ensured safety and security of premises by conducting regular patrols, leading to significant reduction in security incidents.
• Frequently reviewed security cameras and reported security breaches to management.
• Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
• Monitored door access and security cameras to provide safety and security of facility.
• Monitored facility security for guest and personnel safety.
• Followed security protocols to protect sensitive and proprietary information.
• Monitored CCTV systems to identify and respond to security breaches, improving overall security response times.
• Maintained application and data security and confidentiality.
• Followed designated loss prevention, security and safety practices.
• Identified electrical security deficiencies and offered recommendations for solutions.
• Focused on fundamentals, safety, security and personal and skill development.
• Provided security incident triage and response.
• Facilitated communication between different departments to address security concerns swiftly.