Juan Marroquin
Downey,CA
Summary
Results-driven Merchandiser Manager with expertise in customer relationship management, sales analysis, and promotional campaign coordination. Proven ability to maximize sales and enhance store performance through strategic planning and effective communication.
Overview
24
24
years of professional experience
Work History
Guest Relations
Angels Baseball
Anaheim, California
05.2023 - Current
- Delivered exceptional guest service during events, enhancing overall visitor satisfaction and experience.
- Collaborated with team members to enhance the overall guest experience through coordinated efforts.
- Engaged with guests during events to foster a welcoming atmosphere and encourage feedback.
Merchandiser Manager
Anheuser-Busch
Santa Fe Springs, California
10.2020 - Current
- Maximized sales opportunities through strategic development focused on cost reduction.
- Analyzed store performance, recognized areas needing enhancement, and implemented action plans.
- Led training initiatives for merchandisers on product knowledge and effective customer service.
- Worked alongside marketing department to coordinate promotional campaigns for new product introductions.
- Coordinated staff schedules and other labor activities to foster seamless delivery of service.
- Fostered a culture of continuous improvement, encouraging innovation and best practices in merchandising operations.
- Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
Sales Representative
Triangle Distributing
Santa Fe Springs, California
11.2008 - 10.2020
- Conducted market research to identify new sales opportunities and emerging trends.
- Executed sales presentations tailored to client needs to drive product engagement.
- Monitored competitor activities to inform strategic sales approaches and pricing strategies.
- Analyzed sales data to identify trends and inform future sales strategies.
- Developed key customer relationships to increase sales.
- Reviewed monthly performance against targets set by management team.
- Identified opportunities for cross-selling additional products and services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
Sales Representative
Mission Beverage
Los Angeles, California
07.2004 - 10.2008
- Developed key customer relationships to increase sales.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Provided ongoing support to clients, ensuring their needs were met post-sale.
Teacher's Assistant
LAUSD
Los Angeles, California
08.2001 - 06.2004
- Assisted teachers in implementing lesson plans across various subjects to enhance student engagement.
- Monitored student behavior during activities to ensure a safe and productive learning environment.
- Facilitated small group discussions to encourage collaborative learning among students.
- Supported students with special needs by tailoring learning approaches to individual requirements.
- Provided one-on-one support to students struggling with specific learning concepts.
Karate Instructor
Ability First
Glendora, California
07.2001 - 08.2003
- Adapted teaching methods to accommodate students of varying skill levels and physical abilities.
- Developed engaging curriculum that aligned martial arts techniques with physical fitness goals.
- Initiated partnerships with local organizations to promote martial arts programs within the community.
- Demonstrated proper form, technique, and safety protocols during class instruction.
- Monitored student behavior during class sessions to ensure safety regulations were followed.
- Established clear expectations regarding discipline, respect, and courtesy among students.
Education
High School Diploma -
Los Angeles Highschool
Los Angeles, CA06-1996
Skills
- Customer relationship management
- Sales analysis
- Market trend analysis
- Promotional campaign coordination
- Project management
- Employee training
- Team building
- Problem solving
- Effective communication
- Time management
- Data-driven decision making
- Strategic planning
- Cost reduction strategies
- Performance improvement
- Competitor analysis
- Multitasking capacity
- Resourcefulness
- Active listening
- Problem-solving abilities
- Task prioritization
Languages
English
Professional
Spanish
Professional
Timeline
Guest Relations
Angels Baseball
05.2023 - Current
Merchandiser Manager
Anheuser-Busch
10.2020 - Current
Sales Representative
Triangle Distributing
11.2008 - 10.2020
Sales Representative
Mission Beverage
07.2004 - 10.2008
Teacher's Assistant
LAUSD
08.2001 - 06.2004
Karate Instructor
Ability First
07.2001 - 08.2003
High School Diploma -
Los Angeles Highschool