Summary
Overview
Work History
Education
Skills
Languages
Websites
Ashton Criswell
Timeline
Generic

Juan Martin

Woodland Hills,CA

Summary

Interior design professional with proven expertise in visual merchandising and sales management. Skilled in aligning design decisions with brand and client visions. Achievements include significant enhancements in customer engagement and measurable sales growth.

Overview

27
27
years of professional experience

Work History

Visual Merchandiser

Scandinavian Designs
Los Angeles, California
04.2022 - Current
  • Create in-store displays to promote new product launches.
  • Create innovative floor plans to maximize the visibility of merchandise.
  • Ensure visual flows of the store are consumer-friendly and easy to shop by creating cohesive color stories and styling groups.
  • Review non-stocking and discontinued items reports, allocation lists, and floor assortment plans to ensure each store is up-to-date and on-trend with its demographic.
  • Travel within the region as part of a visual team to open new stores and refresh existing stores.

Area Manager

Trend Group
West Coast, USA
04.2021 - 03.2022
  • Promoted positive customer service experiences by promptly resolving conflicts.
  • Enhanced sales volume through skilled support to both new and inactive customers.
  • Provided training and guidance on product knowledge and selling techniques to showrooms.
  • Maintained relationships with existing clients to ensure their satisfaction with products and services offered.
  • Identified business opportunities by analyzing consumer trends within local markets.

Territory Account Manager

Sicis
West Coast, USA
10.2018 - 04.2021
  • Developed strong relationships with key clients to foster loyalty and satisfaction.
  • Conducted product presentations to educate clients on new offerings effectively.
  • Resolved client issues promptly, ensuring seamless customer experiences.
  • Addressed routine and complex problems impacting sales, billing, and service delivery.
  • Organized trade shows and conferences to promote brand visibility in assigned regions.

Regional Account Manager

New Ravenna Mosaics
West Coast , USA
02.2016 - 10.2018
  • Coordinated product presentations and training sessions for clients and partners.
  • Managed regional accounts to maintain client satisfaction and retention.
  • Collaborated with marketing teams to develop promotional materials for product launches.
  • Participated in trade shows, conferences, and other events to enhance regional brand awareness.
  • Designed advertising, artistic creation, and display of goods.

Regional Sales Manager

THG Paris
Los Angeles, California
05.2013 - 01.2016
  • Collaborated with marketing teams to develop impactful promotional campaigns.
  • Established relationships with key accounts in the region through personal visits.
  • Resolved customer inquiries promptly as well as escalated issues when necessary.
  • Organized trade shows, exhibitions, and other events to showcase products.
  • Collaborated with the product development team to create new products tailored for the American market.

Showroom Manager

Country Floors
Los Angeles, California
08.2007 - 04.2013
  • Managed daily operations of showroom, ensuring excellent customer service.
  • Assisted customers in product selection and provided design consultations.
  • Coordinated showroom displays to highlight new arrivals and promotions.
  • Trained staff on product knowledge and customer interaction techniques.
  • Organized events to engage the community and promote showroom services.

Sales Manager

Williams-Sonoma Home
West Hollywood, California
06.2005 - 08.2007
  • Led sales team to achieve monthly sales goals and improve customer engagement.
  • Trained new staff on product knowledge and effective selling techniques.
  • Managed inventory levels to ensure availability of popular home furnishings.
  • Provided exceptional customer service by addressing inquiries and resolving issues.
  • Managed daily operations of sales department, including supervision of staff members.

Design Lead

Waterworks
San Francisco, California
01.1999 - 05.2005
  • Led design projects from concept to execution, ensuring client satisfaction.
  • Developed creative interior design concepts tailored to client specifications.
  • Collaborated with architects and contractors to ensure design integrity.
  • Presented design proposals and mood boards to clients for feedback.
  • Selected materials, furnishings, and color palettes for diverse projects.
  • Visited home sites when necessary to assess and fulfill customer needs.

Education

Bachelor of Arts - Interior Design

San Francisco State University
San Francisco, CA
06-1997

Associate of Arts - Merchandise Marketing

Fashion Institute of Design & Merchandising
San Francisco, CA
06-1991

Skills

  • Visual merchandising and display design
  • Space planning and store layout
  • Trend analysis and market insights
  • Inventory management
  • Problem solving
  • Staff training and development
  • Client engagement and relationship management
  • Brand image alignment
  • Brand presentations and storytelling
  • Interior and exterior displays

Languages

Spanish
Professional

Ashton Criswell

  • an interior design studio based in Los Angeles.

Timeline

Visual Merchandiser

Scandinavian Designs
04.2022 - Current

Area Manager

Trend Group
04.2021 - 03.2022

Territory Account Manager

Sicis
10.2018 - 04.2021

Regional Account Manager

New Ravenna Mosaics
02.2016 - 10.2018

Regional Sales Manager

THG Paris
05.2013 - 01.2016

Showroom Manager

Country Floors
08.2007 - 04.2013

Sales Manager

Williams-Sonoma Home
06.2005 - 08.2007

Design Lead

Waterworks
01.1999 - 05.2005

Bachelor of Arts - Interior Design

San Francisco State University

Associate of Arts - Merchandise Marketing

Fashion Institute of Design & Merchandising