Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Juan Martinez

Immokalee

Summary

Dynamic meat management professional with extensive experience at Winn Dixie Supermarket, excelling in customer service and meat preparation. Proven track record in training personnel and enhancing product knowledge, leading to increased customer satisfaction. Skilled in knife handling and maintaining food safety standards, fostering a culture of excellence and continuous improvement. I also use my skills at my current position at Fresco Y Mas. I have almost 20 years of experience overall and know how to speak to customers and provide excellent service.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Butcher

Fresco Y Mas
05.2025 - Current
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.

Manager in Training

Buddy's Home Furnishing
09.2024 - 04.2025
  • Enhanced team performance by implementing effective training strategies and management techniques.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
  • Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
  • Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
  • Developed strong relationships with key clients, ensuring consistent business growth and exceptional service delivery.
  • Described product to customers and accurately explained details and care of merchandise.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Managed senior-level personnel working in marketing and sales capacities.

Meat Manager

Winn Dixie Supermarket
10.2008 - 08.2024
  • Addressed customer concerns promptly and professionally, fostering strong relationships and promoting repeat business through excellent service experiences.
  • Implemented employee training programs focused on enhancing product knowledge and improving customer service skills among team members.
  • Negotiated favorable pricing agreements with suppliers, contributing to overall cost reduction efforts within the store.
  • Maintained open lines of communication with all team members, fostering a positive work environment conducive to high productivity levels and employee retention.
  • Conducted regular quality control checks on incoming shipments, ensuring only the freshest meats were offered to customers.
  • Mentored junior staff members in proper meat handling techniques, fostering a culture of continuous improvement.
  • Ensured consistent high-quality products by closely monitoring cutting, grinding, and packaging processes.
  • Increased customer satisfaction by providing knowledgeable assistance and recommendations on meat selections.
  • Optimized staffing schedules to ensure adequate coverage during peak shopping hours, resulting in reduced wait times for customers.
  • Maintained a clean and sanitary work environment in compliance with food safety regulations and guidelines.
  • Demonstrated strong leadership skills in managing daily operations of the meat department, consistently meeting targets for sales growth and customer satisfaction.
  • Collaborated with store management to develop successful promotional strategies for meat department offerings.
  • Conducted regular inventories of stock and documented losses using software.

Education

Immokalee High School
Immokalee, FL
05-2008

Skills

  • Customer service
  • Knife handling expertise
  • Meat weighing and labeling
  • Safety practices
  • Meat cutting
  • Meat preparation
  • Safe food handling
  • Customer service abilities
  • Meat cutting precision
  • Management
  • Grinding and mincing
  • Training personnel
  • Food safety

Certification

  • ServSafe Food Handler

Timeline

Butcher

Fresco Y Mas
05.2025 - Current

Manager in Training

Buddy's Home Furnishing
09.2024 - 04.2025

Meat Manager

Winn Dixie Supermarket
10.2008 - 08.2024

Immokalee High School